Head of Commercial Capability & Operations
: Job Details :


Head of Commercial Capability & Operations

Campari India Private

Location: Atlanta,GA, USA

Date: 2024-10-04T20:22:10Z

Job Description:

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Campari Group today is a major player in the global branded spirits industry, with a portfolio of over premium and super premium brands, marketed and distributed in over markets around the world, with leading positions in Europe and the Americas. Headquartered in Milan, Italy, Campari Group owns plants worldwide and has its own distribution network in countries, and employs approximately 4, people. Shares of the parent company Davide Campari - Milano are listed on the Italian Stock Exchange since 1. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.

Role Overview:

The National Sales Operations & Capability Manager is a pivotal role responsible for enhancing the overall efficiency and effectiveness of our sales force. This multifaceted position involves ownership of critical sales processes, training initiatives, and leveraging data analytics to drive business performance. The ideal candidate will have a strategic mindset, strong analytical skills, and a passion for improving sales performance.

Process Optimization:
  • Act as the process owner for Planned Journey Plans (PJP), ensuring call efficiency and effectiveness.
  • Govern and control Sales Force Automation (SFA) processes within the organization.
  • Develop and implement strategies to optimize sales processes, aligning them with business objectives.
  • Regularly review and update processes to enhance productivity and operational efficiency.
  • Sales Force Automation (SFA):
  • Oversee the deployment and management of SFA tools.
  • Train the sales team on the use of SFA systems to ensure full utilization.
  • Monitor and maintain the SFA system to ensure it aligns with sales processes and strategies.
  • Analyze SFA data to identify opportunities for process improvements and increased efficiency.
  • Collaborate with IT and vendors to resolve any technical issues and implement system upgrades.
  • Capability Building:
  • Identify skill gaps within the sales team and develop training programs to address them.
  • Design and deliver comprehensive training programs on product knowledge for sales teams and other stakeholders.
  • Ensure product training content is relevant, reflecting the latest product information and market trends.
  • Assess individual training needs and create customized learning solutions to address skill gaps.
  • Monitor and evaluate training program effectiveness through feedback and performance metrics.
  • Foster a culture of continuous learning and improvement within the sales team.
  • Business Analytics:

    Utilize advanced business analytics to provide actionable insights and recommendations for improving sales performance.

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