Head of Internal Services
: Job Details :

Head of Internal Services About Baringa:We set out to build the world's most trusted consulting firm - creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector.You'll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick - slotting seamlessly into their teams and being proudly geeky about solving their challenges.As a Certified B Corporation, we've proven that we've built social and environmental good into every bit of what we do.We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made.Our Baringa Enablement team Our internal functions are known as the Baringa Enablement team (BE), and our purpose is to enable Baringa to thrive and succeed. We do this through the work of our teams People, Marketing, Finance, Technology, Cyber, Legal, Risk, Business Services and Sustainability and in our global locations - UK, Germany, Switzerland, America, Australia and Singapore.Baringa prides itself on a high degree of partnership and collaboration between Consulting and Baringa Enablement teams. Baringa Enablement is seen as an integral part of the business. For our consultants who spend a lot of time working away from home and in different countries, we represent an important degree of expertise, constancy, and support. In America, Baringa is growing fast and maturing from a small, intimate business with high degrees of entrepreneurialism and individual independence, to a larger, multi-sector business which needs more consistency and infrastructure - but not too much. We don't want to lose our pioneering, start-up-style adaptability and flexibility, but at the same time, we want to operate with more consistency and predictability. BE is at the heart of navigating this change and it's a demanding challenge. We don't always have the best systems and processes in place - so we need people who want to create them and can work with a bit of chaos along the way. We especially like people who are comfortable with change, ambiguity and being very hands-on while at the same time ensuring we are delivering to significant strategic goals.What you will be doingThis role will provide leadership across all dimensions with and for the consulting business and BE. The Head of Internal Services will be an essential member of the regional team, working closely with our Consulting Partners to support them in setting and executing strategy, providing essential leadership for our local BE team, and being an essential link back to global leadership roles in the UKOur local team includes Marketing, Legal, HR, Recruitment, Technology, Cyber Security, as well as Consulting and Business Services. The group has grown considerably in the last couple of years and we have succeeded in attracting great talentWe currently have four locations across America - New York, Houston, Chicago, and Charlotte - with BE represented in the first two, (so far at least ...). Growing out our US business is one of the leading priorities for our firm and this role will be an essential to achieving that goalThe role focuses on 2 key objectives:Strategic Partnering

• We are looking for the Head of Internal Services to work with and support our Partners as they shape and deliver their strategies. This will include providing high quality support for leadership meetings, developing shared collateral, maintaining a central view of progress against agreed priorities, developing and sharing management information and insights and leadership communications
• Shaping what our future BE capabilities need to look like to support the growing business by looking ahead, pre-empting and laying the foundations for future growth in anticipation of what's coming.

BE Leadership

• Provide an essential interface between the local team and leadership roles in the UK to help everyone bridge the time and distance between our locations as we strive to deliver excellent services and capabilities to our business colleagues
• Provide structure and leadership across the multi-functional, multi-geography BE team to improve local processes, drive consistency and deliver a high level of service across all BE functions in conjunction with broader UK BE teams.
• Work directly with individual BE team members in the region to help ensure business priorities and expectations are understood and being met, whilst cultivate a high performing BE team and provide pastoral support to the local BE members
• Support the annual planning process through providing in-depth insight and understanding gained from day-to-day business interactions and specific planning discussions with local leadership.

Your skills and experience

• Experience in management consulting or the professional services sector - ideally in a business management or chief of staff capacity
• Able to think strategically and creatively to deliver a clear strategy and vision, as well as refining existing programmes, to deliver against key business objectives.
• Excellent management, communication and stakeholder engagement skills, and demonstrable collaboration with multiple business areas and stakeholders.
• Experience with and an ability to understand and learn a broad range of functional specialisms; HR, Marketing, Operations, Legal, Finance and IT.
• Experience leading a multi-geographical team of cross-functional individuals.

What a career at Baringa will give youPutting People First.Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include:

• $200,000-$220,000 base salary dependent on experience
• Medical, dental, and vision insurance at no cost for employee-only coverage. These benefits utilize comprehensive networks to offer coverage throughout the United States
• Company-paid group term life, short-term disability, long-term disability, and travel insurance
• Participation in our 401k retirement plan; we contribute 3% of your annual base salary and match up to an additional 2% if you contribute to the plan
• Ability to set aside pre-tax dollars toward commuter benefits, Health Savings Account, Flexible Spending Account, and Dep-care FSA
• Baringa People Fund - an opportunity for every employee to manage their wellbeing through an activity of their choice outside of work
• Paid Parental leave of 16 weeks for primary caregivers
• Opportunities to grow your skills and knowledge through a range of learning courses and resources
• Five weeks' annual leave, with an additional two-week recharge after five years

Diversity and Inclusion.We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.An award-winning workplace.You can be a part of our 'Great Place to Work' - with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we've achieved this. Using business as a force for good. At Baringa we believe that everyone creates a lasting impact when you put people - customers, employees, investors, suppliers, and society - first. Our B Corp certification shows that we've met and held ourselves accountable to high standards of social and environmental performance and transparency. Our award-winning people-first philosophy makes us distinctive - Be Kind. Be Curious. Be Great at Work. We're proud of our recent exploration of kindness and its role in business in our first-ever brand campaign: Economics of Kindness. You can see some additional recent impact work by clicking here.Join usAll applications will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.