About the Role:Grade Level (for internal use):14
The Team:The Global Network Services team operates with a strong focus on innovation, adaptability, and collaboration, driving the vision for a secure and scalable network infrastructure across multi-cloud environments. The team is deeply committed to adopting cutting-edge technologies like SASE and MCNaaS, embracing Zero Trust principles, and utilizing Infrastructure as Code (IaC) to automate and streamline processes. With a product mindset and a Scrum-based methodology at the core of their operations, the team consistently delivers efficient and effective solutions.The team also thrives on cross-functional collaboration, partnering closely with Infrastructure, InfoSec, and LOB leaders to drive continuous improvement. Their commitment to operational excellence and reliability is reinforced by data-driven decision-making, transparency in metrics, and 24/7 support.
Responsibilities and Impact:Strategic Leadership:- Develop and lead the long-term strategy for Network SASE, ensuring alignment with the company's overall IT infrastructure roadmap and supporting a secure, scalable network for all users, regardless of location or endpoint technologies.
- Lead the strategic vision for Multi-Cloud Network as a Service (MCNaaS), ensuring it aligns with the organization's multi-cloud architecture, scalability, and business needs.
- Establish a clear vision for integrating various SASE components by embracing Zero Trust Architecture, implementing best practices for orchestrating network and security policies across multiple cloud providers (AWS, Azure, GCP, etc.) to ensure high performance, security, and reliability.
- Oversee the migration of legacy network systems and the seamless integration of modern networking solutions into the existing network architecture, ensuring minimal disruption and maximum benefit from new capabilities.
- Spearhead the adoption of network provisioning and management automation across multiple cloud platforms using Infrastructure as Code (IaC) methodologies to enhance efficiency, agility, and operational scalability.
- Product Mindset: Align the team to a Product methodology using Scrum, including the creation of AGILE boards, sprint planning, and execution of Epic goals, prioritizing the backlog in Azure DevOps (ADO) boards.
- Engineering Quality & Operational Rigor: Implementing a robust SDLC framework that ensures all development activities follow defined phases to foster a culture of continuous improvement and quality assurance. Additionally, enforce rigorous documentation standards and adherence to change management guidelines. Conduct regular audits to ensure compliance, standardize development efforts, minimize risks, and enhance operational resilience.
- Training and Process Development: Train the global team on IELC (Infrastructure Engineering Lifecycle) and SDLC disciplines to establish a formal process for testing and certification.
- Change & Incident Management: Serve as an approver for network change requests and implementations, managing cloud and on-premises workloads. Act as a key contributor for indexing, reporting, and monitoring remediation efforts for major incidents.
- Infrastructure Monitoring, Platform & Health: Establish Network AI Ops capability to perform monitoring, with synthetic performance capability, enabling real-time visibility and reporting.
- Infrastructure Programs: Effectively Partner with Infrastructure, Workplace, and InfoSec teams to develop modern network solutions.
- Strategy & Continuous Improvement: Foster strong relationships with LOB's, senior leadership, and Infrastructure & security practitioners globally. Engage with BISO (business information security officers) on various network policies.
- Metrics, Feeds and Datawarehouse: Leverage Datawarehouse technology to manage the requirements of various networking metrics requested by different stakeholders and also ensure timely delivery of feeds to downstream systems such as CMDB. For accuracy.
- Audit, Compliance & Business Continuity: Create and provide required artifacts for audit and regulatory requirements. Additionally, complete yearly business continuity plan exercise requirements.
- 24/7 Support: Provide oversight to 24/7 Network Ops team for first- and second line troubleshooting and drive remediation during impact-based alerts and outages.
- Vendor Management: Engage in vendor relationships, contracts, and support for various products, working with technical account managers and sales teams.
Compensation/Benefits Information: (This section is only applicable to US candidates)S&P Global states that the anticipated base salary range for this position is $158,000 to $265,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.In addition to base compensation, this role is eligible for an annual incentive plan.This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.
What We're Looking For:Basic Required Qualifications:Technical Skills- Team Leadership: The ideal candidate must have 15+ years of experience in IT networking and security, including at least 5 years in a senior leadership role focused on cloud-based network and security infrastructure. The candidate should possess strong expertise in multi-cloud environments (AWS, Azure, GCP), Zero Trust principles, cloud security, and network virtualization. Additionally, hands-on experience with technologies such as Zscaler, Fortinet, Cisco, VMware, or similar platforms is essential.
- Platform Expertise: Deep understanding of MCNaaS / SASE architecture and related components, including ZTNA, FWaaS, and SD-WAN. Hands-on expertise with network automation tools, SDN (Software-Defined Networking), VPNs, and IaC technologies (e.g., Terraform, Ansible). Strong knowledge of cloud networking protocols (VPC, peering, DNS, routing, etc.) and security principles.
- SDLC & Agile Methodology: Strong understanding of SDLC frameworks and best practices and Proficiency in Agile practices, Scrum framework, and managing Agile boards in tools like Azure DevOps (ADO).
- Incident, Change & Troubleshooting: Experience in handling change requests and major incident remediation. Strong problem-solving skills for first- and second line troubleshooting and remediation. Expertise in monitoring infrastructure stability and performance, and familiarity with tools for real-time visibility and reporting.
- Stakeholder Engagement: Ability to foster strong relationships with internal and external stakeholders, including senior leadership, BISOs, and technical teams. Skills in managing vendor relationships, contracts, and support for technology products.
Additional Preferred Qualifications:- Program Management: Strong program management skills to oversee deployment projects and annual upgrade initiatives.
- Effective Communication: Excellent verbal and written communication skills to articulate technical concepts and strategies to various stakeholders.
- Data Analysis: Ability to analyze metrics, performance data, and compliance artifacts to support decision-making and strategy development.
- Audit and Regulatory Requirements: Understanding of audit processes and regulatory requirements, and ability to produce necessary artifacts.
- Training and Mentorship: Capability to train and mentor global teams on technical and process-related disciplines.
Right to Work Requirements:This role is limited to persons with indefinite right to work in the United States.
Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
What's In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of
integrity in all we do, bring a spirit of
discovery to our work, and collaborate in close
partnership with each other and our customers to achieve shared goals.
Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit:
Diversity, Equity, and Inclusion at S&P Global:At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: ...@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - English_formattedESQA508c.pdf102 - Senior Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH102 - Senior Management (EEO Job Group)