Location: Boston,MA, USA
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
The Head of North America Securities Finance Product Services will be responsible for developing the strategic direction and business development initiatives for our Securities Finance business. This role is pivotal in driving growth, enhancing market presence and ensuring the alignment of business strategies with the company's overall mission and vision. You will be a senior member of the Securities Finance Collateral Management Leadership Team and report directly to the General Manager.
Job Description
In this role, you'll collaborate with the Sales team to cultivate and enhance relationships within the Securities Finance business. Your focus will be on fostering connections with clients, partners, and other stake holders to drive revenue growth and achieve business objectives through our product line. An understanding of our suite of products is essential to develop the strategy and vision to target relevant clients. You will manage client relationships to maximise client retention and satisfaction and win new business. You will also serve as the trusted escalation point for the resolution of issues. This role encompasses the following pillars:
Sales & Business Development:
* Collaborate with Product and Sales to build out client pipeline via executive network
* Educate clients regarding our product suite and the added value to their business
* Design and execute on marketing strategy and ensure campaigns align with strategic direction.
* Represent Securities Finance Collateral Management on social media, panels, conference etc within region.
Client Management
* Manage client relationships to maximise client retention and satisfaction and win new business as a result.
* Serve as the trusted escalation point for the resolution of issues.
* Maintain specific senior relationships with clients and prospects with a long-term aim of client retention and business growth - ensuring relationship map is maintained and relationship management spread across senior leadership)
* Ensure quality of client services such that SLAs are met/exceeded and ensure clients will recommend Broadridge.
Implementations
* Inspire teams (whether under direct management or indirect management via the matrix) to convert new business to beat plan and budget .
* Participate in senior governance on larger initiatives.
* Manage escalations and ensure effective conclusion for client and Broadridge.
* Provide direction to steering group for implementation projects.
Requirements:
10+ years of Securities Finance Collateral Industry Experience
Capital Markets and Enterprise Platform experience
Fintech Experience
Industry connections and demonstrated credibility within Securities Finance industry.
Experience designing or using Trading Platforms, with an understanding of industry practices
Go To Market strategy experience is a valuable asset
High Level energy to drive new business
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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the EEO is the Law poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-###-#### or by sending an email to ...@broadridge.com.