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Health Care Surveyor Supervisor
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Health Care Surveyor Supervisor
Salary
$75,678.00 - $114,915.00 Annually
Location
Montgomery County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2024-11169-39250
Department
Department of Health
Division
HL Div Nrsg Cre Fclts
Opening Date
11/07/2024
Closing Date
11/20/2024 11:59 PM Eastern
Job Code
39250
Position Number
00102264
Union
AFSCME
Bargaining Unit
G5
Pay Group
ST09
Bureau / Division Code
00078311
Bureau / Division
Division of Nursing Care Facilities
Worksite Address
1937 New Hope Street
City
Norristown, Pennsylvania
Zip Code
19401
Contact Name
Renee Foley
Contact Email
...@pa.gov
+ Description
+ Benefits
+ Questions
THE POSITION
Are you interested in improving the quality and safety of health care for the citizens of Pennsylvania? Do want to use your proven supervisory skills to lead a team of dedicated professionals? The Department of Health, Division of Nursing Care Facilities is looking for a motivated Health Care Surveyor Supervisor. Make a positive difference in the lives of some of our most vulnerable residents and apply today!
DESCRIPTION OF WORK
As a Health Care Surveyor Supervisor, you will supervise the Division of Nursing Care Facilities field office. You will direct work assignments and complete surveys for state licensure, civil rights, and federal program certification. You will also be responsible for receiving, tracking, and responding to co mplaints in accordance with established policies. This role depends on strong communication skills to assist with interviews; make policy recommendations; testify at hearings; and maintain productive relationships with local, state, and federal agencies.
Interested in learning more? Additional details regarding this position can be found in the position description ( .
Work Schedule and Additional Information:
+ Full-time employment
+ Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. This work requires irregular work hours in order to meet department needs.
+ Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Norristown.
+ Salary: In some cases, the starting salary may be non-negotiable.
+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
+ Two years of experience as a Health Care Surveyor or Health Care Nurse Surveyor (Commonwealth titles); or
+ Two years of health care survey experience and a bachelor's degree; or
+ An equivalent combination of experience and training.
Special Requirements:
+ This position requires within one year of hire successful completion of the relevant provider-specific federally mandated Surveyor Minimum Qualifications Training and Test (SMQT) administered by the Centers for Medicare and Medicaid Services, or an equivalent certifying body for the discipline.
+ This position requires possession of an active motor vehicle license.
+ This position requires active authorization to practice as a Registered Nurse in Pennsylvania.
Other Requirements:
+ You must meet the PA residency requirement ( Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link ( Info/Pages/default.aspx) and click on Residency.
+ You must be able to perform essential job functions.
How to Apply:
+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
+ Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
+ Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
+ Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ...@pa.gov .
Telecommunications Relay Service (TRS):
+ 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
+ Your score is valid for this specific posting only.
+ You must provide complete and accurate information or:
+ your score may be lower than deserved.
+ you may be disqualified.
+ You may only apply/testoncefor this posting.
+ Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo ( !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little extras that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Do you possess a current Pennsylvania driver's license which is not under suspension?
+ Yes
+ No
02
If you answered Yes to the previous question, please provide the license number. If you answered No type N/A in the box.
03
Do you possess active authorization to practice as a Registered Nurse in Pennsylvania?
+ Yes
+ No
04
If yes, please list the state that issued your license, your license number, and the expiration date. If you answered no to the question above, please type N/A in the box below.
05
Have you been employed by the Commonwealth of Pennsylvania as a Health Care Surveyor or Health Care Nurse Surveyor for two or more years, full-time?
+ Yes
+ No
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07
How much full-time professional health care survey experience do you possess?
+ 2 years or more
+ 1 but less than 2 years
+ Less than 1 year
+ None
08
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
09
How many semester credits of graduate coursework have you completed in audiology, communication sciences and disorders (CSD), cognitive disabilities, gerontology, health administration, nursing, nutrition, dietetics, occupational therapy, pharmacy, physical therapy, psychology, public health, recreational therapies, respiratory therapy, speech-language pathology, social work, nursing home administration, or vocational rehabilitation?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a document to the application after it has been submitted.
+ 60 credits or more
+ 30 credits but less than 60 credits
+ Less than 30 credits
+ None
10
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which Level of Performance most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The Level of Performance you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the Yes button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page ( Info/Pages/default.aspx) .
+ Yes
11
WORK BEHAVIOR 1 - PLAN AND COORDINATE INSPECTIONS/SURVEYS
Plan, coordinate and schedule staff (team members) to inspect/survey facilities including establishing inspection/survey methods by assessing staff resources and information about facilities/agencies to be inspected/surveyed, e.g., size, previous history of facility/agency, ease/complexity of inspection or survey; and setting a timeframe when inspections/surveys are to be completed.
Levels of Performance
Select the Level of Performance which best describes your claim.
+ A. I have professional experience related to this work behavior as a team leader which included planning and conducting inspections and/or surveys, analyzing data, and making recommendations for compliance; OR I have trained others in the above activities. Experience must be in the healthcare industry.
+ B. I have professional experience conducting the activities listed above under supervision and review from others more experienced than I am; OR I have participated, as part of a team, in the above activities; OR I have performed this work behavior outside of the healthcare industry.
+ C. I have successfully completed college-level coursework or training related to health care administration or research, but have had little opportunity to actually perform professional level work of this type outside the academic environment.
+ D. I have NO experience or training related to this work behavior.
12
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
+ The name(s) of the employer(s) where you gained this experience.
+ Details regarding your experience planning, coordinating, and scheduling staff to inspect/survey facilities.
+ Your level of responsibility.
13
If you have selected the level of performance pertaining to college coursework/training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
+ College/University/Training Source
+ Course Title
+ Credits/Clock Hours
14
WORK BEHAVIOR 2 - CONDUCT INSPECTIONS/SURVEYS
Conduct inspections/surveys of non-profit and profit health facilities/providers for licensing, certification and/or evaluation which included reviewing facility information, making assignments to team members, establishing investigation/survey methods, making recommendations, and determining completion date.
Levels of Performance
Select the Level of Performance which best describes your claim.
+ A. I have professional experience performing this work behavior as a team leader which involved making assignments to the team, determining completion date, establishing methods and time frames of inspections/surveys; and ensuring efficient, accurate and complete inspections/surveys are conducted. Experience must be in the healthcare industry.
+ B. I have professional experience performing this work behavior with guidance from others more experienced than I am; OR I have participated in inspections/surveys compiling information to ensure compliance of the facility; OR I have performed this work behavior outside the healthcare industry.
+ C. I have successfully completed college-level coursework or training related to federal survey standards on healthcare or research, but have had little opportunity to actually perform professional level work of this type outside the academic environment.
+ D. I have NO experience or training related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
+ The name(s) of the employer(s) where you gained this experience.
+ Your experience participating in surveys, including the type of inspection/survey in which you participated and the duties you performed.
+ Your level of responsibility.
16
If you have selected the level of performance pertaining to college coursework/training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
+ College/University/Training Source
+ Course Title
+ Credits/Clock Hours
17
WORK BEHAVIOR 3 - PREPARE REPORTS
Prepare and review reports on inspection/survey findings such as staffing, nursing services, physical environment, social services, and dietary services. Ensure documentation is complete, accurate and meets state and federal guidelines. Recommend a course of action, i.e., renewal, revocation of license or certification status to comply with program mandates.
Levels of Performance
Select the Level of Performance which best describes your claim.
+ A. I have professional experience performing this work behavior as the primary author of reports on inspection/survey findings, conclusions and recommendations. This included accountability for the content, organizational presentation of facts, and accuracy of the materials.
+ B. I have professional experience assisting the principal authors in conducting research and/or documenting information to support reports; OR I have had responsibility for an aspect of the work behavior, e.g., writing and preparing a segment of a report.
+ C. I have successfully completed college-level coursework or training related to English composition, effective writing, or statistical analysis but have had little opportunity to perform professional level work of this type outside the academic environment.
+ D. I have NO experience or training related to this work behavior.
18
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
+ The name(s) of the employer(s) where you gained this experience.
+ Your experience preparing reports, including the types of reports you prepared and the duties you performed.
+ Your level of responsibility.
19
If you have selected the level of performance pertaining to college coursework/training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
+ College/University/Training Source
+ Course Title
+ Credits/Clock Hours
20
WORK BEHAVIOR 4 - SUPERVISE STAFF
Plan, organize and assign work; determine priorities; set goals and priorities; review and/or evaluate work performance; review and/or monitor work; identify training needs; design and conduct training programs; interview and recommend employee selection; implement policies and procedures to ensure consistency with program mandates.
Levels of Performance
Select the Level of Performance which best describes your claim.
+ A. I have professional experience related to this work behavior which included managing and/or supervising staff with varied levels of expertise.
+ B. I have professional experience related to this work behavior as a lead worker or team leader of other staff which included assisting with training, making assignments, providing input for performance ratings and/or selection recommendations, or interpreting policies and procedures to ensure compliance with program mandates.
+ C. I have successfully completed college-level coursework or training related to human resource administration, business administration, or labor relations.
+ D. I have NO experience or training related to this work behavior.
21
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
+ The name(s) of the employer(s) where you gained this experience.
+ Your experience supervising staff, including the level and number of subordinates and the duties you performed.
+ Your level of responsibility.
22
If you have selected the level of performance pertaining to college coursework/training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
+ College/University/Training Source
+ Course Title
+ Credits/Clock Hours
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website