Location: Austin,TX, USA
CVS Health - JobID: 20530094 [Medical Office Assistant] As a Health Concierge at CVS, you'll: Answer questions and resolve issues as a single-point-of-contact based on phone calls from plan sponsors, members and providers; Provide the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools, etc; Provide education to members to support them in managing their health; Respond quickly to meet customer needs and resolve problems while avoiding over-committing; Identify member needs beyond the initial inquiry...Hiring Immediately >>