HEALTH SERVICES REPRESENTATIVE - 64062040
: Job Details :

HEALTH SERVICES REPRESENTATIVE - 64062040

Date: Oct 26, 2024

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( .

Requisition No: 829172

Agency: Department of Health

Working Title: HEALTH SERVICES REPRESENTATIVE - 64062040

Pay Plan: Career Service

Position Number: 64062040

Salary: $32,760 to $32,926.14

Posting Closing Date: 11/04/2024

Total Compensation Estimator Tool (

Your Specific Responsibilities:

This is independent programmatic work providing support the Tuberculosis (TB) Control Program. The position will maintain the integrity of the department by ensuring information supplied to staff, visitors and clients is technically correct and in compliance with all federal, state and departmental policies/ procedures. Support the Escambia County Health Department (Escambia CHD) by working with others to accomplish departmental goals; establish and maintain an effective working relationship with co-workers, supervisors, local, county officials, Escambia CHD staff and clients; and conduct all activities in a professional manner exercising tact, confidentiality, diplomacy and sensitivity. This position works in all aspects of the TB Program, working under the direct supervision of the Biological Scientist Supervisor - SES. Travel may be required.

TB Control Services: Assists the TB nurse with TB control activities such as providing Directly Observed Therapy (DOT), sputa collection, referring clients for radiology procedures, lab testing, medication preparation and creating Medication Administration Records (MAR) for DOT, accepting and returning medications, maintain the medication ordering log, and finding contacts to TB clients. Will use the Health Management System (HMS) to document client interactions and maintain the medication tracking log. Assist with required intake documentation of new TB clients and contacts. Assist with data collection for required reports.

Immigrant Health Services: Assist with screening and registering all newly arriving immigrants to complete the health screening process in a timely manner. Assist with providing culturally and linguistically appropriate health orientation and education for all newly arrived, eligible immigrants. Uses the Electronic Disease Notification System to input and update immigrant information.

Administrative duties:

Assists the TB nurse with administrative duties. This includes invoicing and monitoring laboratory requisitions. Ensures that TB radiology and TB lab services are verified prior to authorizing payment . Reviews all purchase requests and reports any inconsistencies. Orders and receives items for the TB Program, coordinate purchases assuring that all purchasing requirements comply with state guidelines. The position is a Purchasing Card (P-card) holder abiding by purchasing guidelines, including documentation, justifications and reporting. Monitors the language line expenses.

Incentives and enablers: maintain the bus pass and taxi fare log, keeps track of the incentives and gift cards. Orders nutritional supplements as needed.

Responsible for answering multi-line telephones in a prompt, courteous and professional manner, screening, accurately recording messages and referring callers as appropriate. Ensures that recommendations made to the supervisor do not withhold information that could influence decision-making. Maintains the integrity of the department by ensuring information and advice supplied to customers is technically correct and in compliance with all federal, state and departmental policies and procedures.

TB vehicle: ensures that the maintenance schedule for the TB vehicle is completed on time and keeps TB vehicle clean.

Other Related Duties : Performs other related duties as assigned. Assures compliance with current Department of Health security policies by fulfilling the Information Custodian responsibilities described in Security Policy 3, areas of responsibilities. Ensures that data set (s) under this position's responsibilities are available to those who need to know and protects the integrity of assigned dataset(s) and assists the Security Coordinator as needed to comply with policies and procedures.

Required Knowledge, Skills, and Abilities:

+ Knowledge of methods of compiling, organizing and analyzing data.

+ Ability to conduct fact-finding interviews.

+ Ability to conduct health investigations.

+ Ability to analyze data.

+ Ability to plan, organize and coordinate work activities.

+ Ability to prepare records and reports.

+ Ability to maintain strict confidentiality.

+ Ability to identify community resources.

+ Ability to prepare and conduct training programs.

+ Ability to communicate effectively.

+ Ability to establish and maintain effective working relationships with others.

Qualifications:

Education:

Minimum: High School Diploma or high school equivalency diploma

Preferred: Associates Degree

Experience :

Must have at least 1 to 3 years of work experience in a healthcare setting providing clerical and some patient care activities. Educational credentials may substitute for experience.

Highly proficient in Microsoft Suites Programs.

Experience with Electronic Health Records preferred.

Valid Driver's License (Travel is required)

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1295 West Fairfield Drive; Pensacola, FL 32501

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

+ Annual and Sick Leave benefits;

+ Nine paid holidays and one Personal Holiday each year;

+ State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

+ Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com );

+ Flexible Spending Accounts;

+ Tuition waivers;

+ And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised:

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-###-####). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clickinghere ( . All documentation is due by the close of the vacancy announcement.

Location:

PENSACOLA, FL, US, 32501

Nearest Major Market:Pensacola