Location: Kennesaw,GA, USA
PURPOSE AND SCOPE:
The Insurance Representative provides general administrative support in the insurance collections process within the assigned function(s). The incumbent is responsible for evaluating and resolving outstanding claim issues in compliance with company policies and procedures.
INSURANCE VERIFICATION FOCUS:
* Verify insurance and eligibility
* Verify insurance policies on behalf of patients
* Initiate pre-authorization for patient services
* Payor portal experience required
* Experience using and navigating Excel spreadsheets
* Must have insurance verification and authorization eligibility experience
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Provide general support in the collection and verification of data and information; ensuring data accuracy and integrity.
* Support the maintenance of appropriate billing systems within the assigned function(s).
* Review, investigate and resolve outstanding claims in coordination with cross-divisional teams and/or vendors to obtain the best financial results on behalf of the company.
* Assist with various projects as assigned by direct supervisor
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
* 1 - 2 years' related experience.
* Good computer skills with demonstrated proficiency in word processing, spreadsheet and email applications.
* Detail oriented with good analytical and organizational skills.
* Good time management skills with the ability to multitask concurrent priorities in an organized manner.
* Great interpersonal skills with the ability to work cohesively within a team environment.
* Great customer service skills with the ability to interact with diverse audiences through diplomacy and tact.
* Great oral and written communication skills to effectively communicate with all levels of management.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
This is a remote position
Career with a purpose We offer an opportunity to create and deliver treatments that save and change lives for the better. We'll support your ongoing development. And you'll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversity Joining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. Stability Developing innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients. Learning and development We offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefits Our employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balance We want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.