Healthy Families America Program Manager
: Job Details :

Healthy Families America (HFA) helps families address challenges like single parenthood, low income, mental health issues, substance abuse or child or spousal abuse by building on strengths (and not focusing on weaknesses). Home visits start before birth or within the first three months after a child's birth and can continue through the first three to five years of life. Position Summary: The Program Manager (PM) is responsible for the day-to-day, hands-on management of the site, and is involved in planning, budgeting, staffing, training, quality assurance, and evaluation. PMS are also responsible for ongoing collaboration with community/state partners, public relations, and maintaining positive working relationships with early childhood partners and providers. The Program Manager provides leadership to the Medical Center of South Arkansas Home Visiting Healthy Families America program. The position is responsible for providing oversight and supervision to Home Visiting Family Support Specialists. Overall responsibilities are to ensure the program meets the critical elements of Healthy Families America in best practice and service delivery, completes all reports, and participates in meetings as assigned. To provide leadership to Healthy Families staff and maintain quality programming as set by the Healthy Families America Credentialing Standards. To empower individuals and families by promoting human growth and dignity, and preventing abuse through advocacy, education, counseling, and support services. Education and Experience Bachelor's degrees in social work or related human services fields. Masters in social work or public health preferred. Three years' experience in case management with families, children or youth and at-risk children and their families. Two years supervisory and management experience preferred. Excellent interpersonal, problem-solving, analytical, and organizational skills. A working knowledge and understanding of patient/client confidentiality issues and HIPAA compliance/regulations are essential. Reasoning Ability - Ability to apply common sense understanding to carry out moderately-complex, multi-step instructions and make appropriate independent decisions as necessary Physical Demands - Regularly required to stand; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to thirty (30) pounds. Work in a constant state of alertness and in a safe manner. SARH designates this position as a safety sensitive position pursuant to the provisions of the Arkansas Medical Marijuana Amendment because a person performing the position while under the influence of marijuana may constitute a threat to health or safety. Specifically, duties of this position include driving a motor vehicle, performing life-threatening procedures or working with food, controlled substances or medicine No individual may be employed in a safety sensitive position while engaged in the current use of medical marijuana or while under the influence of medical marijuana. Must be able to treat ALL people with respect and courtesy without bias or discrimination. ALL SARH employees are required to keep informed of and comply with the non-discrimination policy as stated: SARH does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law in admission or access to or treatment or employment in its programs or activities. The President/CEO of the South Arkansas Regional Hospital has been designated to coordinate efforts to comply with the Americans with Disabilities Act of 1991 which prohibits discrimination on the basis of handicap or disability. Essential Functions To perform this job successfully, an individual must be able to perform each of the following Essential Duties satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the Essential Duties of the position, provided it does not create undue hardship on SARH.

• Identifies staff training needs and develops plans for each staff member. Evaluates each team member's performance within the required timeframe and coaches team members toward the achievement of project objectives. Conducts shadow home visits of Family Support Specialist (FSSs) with, at minimum, two to three home visits every six months.
• Conducts weekly supervision with each FSS. Ensures that the required number of home visits is conducted on a monthly basis and all documentation is completed accurately and in a timely fashion. Balances caseloads according to the model to ensure quality and productivity.
• Provides statistical and program reporting information to the Supervisor in a timely manner and informs the Supervisor of any changes in caseloads or family assignments promptly. This includes informing the Supervisor of any needs for corrective action or performance concerns.
• Ensures that disciplinary actions are implemented as needed as well as effectively advocates for members of the team. Effectively orients members of the team to organizational, divisional, and programmatic requirements, standard operating policies and procedures.
• Attends and participates in scheduled meetings, seminars, conferences, and in-service training to build relationships with the community and identify and address needs. Assess the development of the program communicating any concerns and issues as they arise.
• Ensures that the best practice in service delivery critical elements of the HFA model are implemented. Monitors screening and evaluation tools.
• Accepts other duties as assigned or requested.

This job description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all the possible job responsibilities, tasks, and duties may be performed when assigned.