Location: Grand Rapids,MI, USA
Daikin - 658 Richmond St NW [Customer Service Representative] As a Customer Service Representative at Daikin, you'll: Receive and respond to calls, emails, or instant messages from customers both internal and external; Enter and update caller/product information into the call tracking database (CRM) and ensure customers inquiries are attended to promptly and satisfactorily; View customers profile when responding to determine if there were prior related problems to determine best course of action; Update job knowledge of products and parts including substitutions...Hiring Immediately >>