About the Company:A regional leader in the sales and service of construction equipment. The company has been in business for over 12 years and represents one of the top 4 global construction equipment manufacturers.The company considers its employees to be their most important asset. By recruiting the most highly trained employees, they set their mark above the competition.About the Position:Hiring a Heavy Equipment Warranty Specialist to assist service departments warranty rules and requirements. Responsibilities include but are not limited to:
- Learn and understand internal company systems
- Apply warranty guidelines and technical information to service invoices to develop warranty claims
- Understand OEM warranty systems to enter/process warranty claims
- Maintain claim tracking spreadsheets and documentation
- Process warranty credit memos/checks to settle invoices
- Assist in other duties as may be assigned.
Requirements:
- Prior supervisory experience over a technical or parts staff in heavy equipment.
- Possesses good interpersonal skills.
- Knowledge of safe job practices & regulations related to OSHA and MSHA
- Aptitude for repairing, troubleshooting, and servicing equipment in a shop environment.
- Basic mechanical knowledge of tools and mechanical work for repairing equipment.