Location: Roanoke,VA, USA
Must have:
2 year+ of help desk support experience
2 years of professional experience with Active Directory
hands-on experience imaging laptops, helping with password resets, computer updates, break-fix, etc.
+
Healthcare background Basic networking
Admin office 365
Insight Global is looking for a help desk analyst to work on-site with a healthcare company in Roanoke, VA. They are looking for someone who can work on-site to support tickets ranging from laptops not working, onboarding, offboarding, equipment returns, password resets, imaging computers, broken hardware, etc. A successful candidate in this position will be someone with a few years of experience and looking to jump right in to help! This team needs someone who can help roll through their tickets, and their days with any support request that could literally walk into the office at any time since there is an open-door policy with this client. This person could occasionally be on-site at different facilities, so they need to be comfortable in a client facing position as well.