Location: Covington,LA, USA
A client in New Orleans has 1 opening for a fully remote Entry-level Analyst 1 role. Responsibilities will include but are not limited to: Provide Tier 1 and 1.5 level of support to internal employees, escalate priority support issues to Level 2. Maintain a positive working relationship with business lines and other departments. Writes clear and concise technical documents. The primary responsibility is to ensure proper computer operation so that end ucan accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Required Skills & Experience * 1+ years of experience in information technology environment. * Associate Degree in Information Technology or IT Certification(s) * Strong communication skills, both written and verbal. * Strong computer skills including use of MS Office programs. * Professional phone manner. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.