Help Desk Specialist
: Job Details :

Blue Chip Talent is an award-winning, woman-owned staffing company that works hard to “Advance Careers Daily”.

We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunches, company-sponsored charitable events, and our flagship family Woodward Dream Cruise event.

We also offer industry-leading benefit options:

• Four (4) healthcare plans to choose from
• PTO & Paid Holidays
• Dental & Vision insurance
• Company-paid life insurance
• Long and short-term disability
• 401k with yearly arbitrary match

You can count on Blue Chip Talent to be your reliable career coach and advocate. We look forward to connecting with you and guiding you on your career goals.

What you'll be doing:

• Assists user community with the documentation and resolution of requests for service that originate (via phone and online) with the Oakland County IT Service Desk.
• Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution.
• Must have great verbal and written communication

Required Skills:

• 3+ years in a Help Desk support role
• Hands-on experience in Microsoft enterprise environments
• Hands-on experience Active Directory, ServiceNow or similar
• Experience with Microsoft InTune is a plus
• Associates Degree or Bachelor Degree is preferred

*Blue Chip Talent will not be sponsoring visas or accepting C2C for this position at this time.

Blue Chip Talent is an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and personality/cultural fit with our employing partners.

*Include at least 3 screening questions that LinkedIn provides: Skill Experience, Location, Visa Status, Work Authorization, etc.