Help Desk Support / ERP system[Japanese/English Bulingual]
: Job Details :

We are seeking an SAP User / Accounting Operation Support Specialist Client : Japanese trading company Working Location: Client onsite New York, NY 10016 Working hours : 40 Hours per week Employment Type : Non-Exempt, Full-time Salary : $35 40 per hourPRIMARY RESPONSIBILITIES:

Provide accounting operation support to client users based on clients instruction.

Provide SAP S/4 HANA operation support to client users based on clients provided manuals.

Create and manage accounting operation related documents / manuals.

Understand and follow clients request and instruction

ESSENTIAL FUNCTIONS:

Provide the support service at the service operation time, which is instructed by the client and/or company management.

Be stand by at the client operation site before the service operation time start.

Be at the client operation site with the clothes, which were instructed by the client and/or company management.

Have a proactive communication with client and company management

Understand requirements and instruction/company management and provide the service based on the requirements and instructions, including BYOD.

Read and understand any company provided documents and training

Submit company required report, attendance for requested meeting, training course

Mentor and train new team members if necessary

Follow team managers request/instruction to operate IT operation support team

?QUALIFICATIONS AND REQUIREMENTS: ?

Very flexible mindset & challenging personality against sudden big change of request/workflow/rules/responsibility range/environment

Toughness & strong motivation to complete heavy workload

Strong motivation to reach out goals

Strong attention to details with the ability to troubleshoot issues and provide resolution

1-2 years experience of ERP or accounting system operation support

2-3 years experience of user operation support

2-3 years experience of accounting operation support

SKILLS: ??

Microsoft Office (Outlook/Word/Excel/PowerPoint)

ERP or Accounting system operation support knowledge (S/4 HANA preferably)

Basic accounting knowledge

English as required / Japanese as preferable

WORK ENVIRONMENT:Clients Office SitePHYSICAL DEMANDS:Hold and carry item, which is 20lbs, by walking.TRAVEL:I can go to both domestic and international business travel, and work after business hours including the weekend and national holidays if required.

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