Help Desk Support
: Job Details :


Help Desk Support

Lockheed Martin

Location: Hanover,MD, USA

Date: 2024-11-14T11:42:57Z

Job Description:
**Description:** This position may be eligible for a $25K sign on bonus for external hires\!**What We're Doing:**Lockheed Martin, Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the use of advanced electronics to undermine our way of life\. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute: Financial assets\. Healthcare information\. Critical infrastructure\. Hazardous materials\. The uninterrupted flow of energy that keeps modern life moving\. Here, you'll work with cybersecurity experts on the forefront of threat protection and proactive prevention\. In this fast\-paced, real\-world environment, you'll draw on all your education and experience as well as the resources of Lockheed Martin to keep the threats at bay\.Cyber | Lockheed Martin**Who we are:**Our Program is seeking innovative engineers to support a critical application centered in the Analytic mission as well as modernize the legacy system using a microservices\-based architecture and cutting\-edge technologies\.\#RMSC6ISR\#RMSOL24**Why Join Us:**Your Health, Your Wealth, Your LifeOur flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work\.Learn more about Lockheed Martin's competitive and comprehensive benefits package\.**The Work:**The helpdesk team manages tier 1 tickets to either resolution or escalation\. This team maintains excellent customer relations and ensures all user issues are documented\.This position is participating in our **External Referral Program** \. If you know somebody who may be a fit, click here to submit a referral\. If your referral is hired, you'll receive a $3000 payment\! code\-extrefer**Basic Qualifications:**\-Active TS/SCI with Polygraph\-Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related Masters degree\.**Desired Skills:**\-Analyst experience or knowledge of customer compliance rules using tools UTT, UEE, XKS\-SQL querying experience\-Experience using GIT, Jira, and Confluence**Clearance Level:** TS/SCI w/Poly SP**Other Important Information You Should Know****Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match\. Should this match be identified you may be contacted for this and future openings\.**Ability to Work Remotely:** Onsite Full\-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility\.**Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees\. Schedules range from standard 40 hours over a five day work week while others may be condensed\. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits\.**Schedule for this Position:** Non\- standard 40 hour work week as assigned by leader**Lockheed Martin is an Equal Opportunity/Affirmative Action Employer\. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status\.****The application window will close in 90 days; applicants are encouraged to apply within 5 \- 30 days of the requisition posting date in order to receive optimal consideration\.**Join us at Lockheed Martin, where your mission is ours\. Our customers tackle the hardest missions\. Those that demand extraordinary amounts of courage, resilience and precision\. They're dangerous\. Critical\. Sometimes they even provide an opportunity to change the world and save lives\. Those are the missions we care about\.As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges\. Lockheed Martin has employees based in many states throughout the U\.S\., and Internationally, with business locations in many nations and territories\.**Experience Level:** Experienced Professional**Business Unit:** RMS**Relocation Available:** No**Career Area:** Software Engineering**Type:** Task Order/IDIQ**Shift:** First
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