Help Desk Technician (College Aide, II)
: Job Details :

DEPT OF HEALTH/MENTAL HYGIENE

Posted On: 01/25/2024

Part-Time

Location: MANHATTAN

No Exam Required

Department: OCME - Information Technology

Salary Range: $17.51 – $22.64

THE OFFICE OF CHIEF MEDICAL EXAMINERCivil Service Title: College Aide (Information Technology)Level: IITitle Code No: 10209Office Title: Help Desk TechnicianWork Location: 421 East 26th St., NYCDivision/Work Unit: Information TechnologyNumber of Positions: 3Hours/Shift: 17.5 hours per week while classes are in session. 35 hrs. per week during vacation periods.

The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. We exist to provide answers in support of families, victims, and community during times of profound need. The core values of the OCME are to put the mission of the agency first, to be truly dedicated and to have integrity in every aspect of our professional life.

Office of Chief Medical Examiner is seeking qualified candidates to fill a College Aide-Help Desk Technician position within the IT Department. Typical tasks include but are not limited to the following:

• Helpdesk/desktop support for hardware and software computer systems and peripherals.
• Support and setup audio/visual equipment and computers in several conference rooms and training rooms.
• Assist with IMAC's (Installs, Moves, Adds, & Changes) with the computer systems and peripherals.

Minimum Qualifications

For Assignment Level I:Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.For Assignment Level II (Information Technology):Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.

Preferred Skills

College Majors: Computer Science, Computer Technology, Computer Engineering, Computer repair, Electrical Engineering, Information Technology, Applications and Programming.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID: 608912

Title code: 1020B

Civil service title: COLLEGE AIDE - ASSIGNMENT LEVEL

Title classification: Non-Competitive-5

Business title: Help Desk Technician (College Aide, II)

Experience Level: Student

Job level: 02

Number of positions: 3

Work location: 421 East 26th Street NY NY

Category: Health