Join our team today and immerse yourself in a rewarding career for years to come! As a Help Desk Technician, you will work within our IT department located in Mt. Holly, NJ. Schedule: Full-time; Monday-Friday 8:00am-5:00pm; One (1) hour unpaid lunch Responsibilities:
- Installs, configures and responds to customer calls for software, hardware, peripherals, and other data network devices;
- Troubleshoots and repairs network connectivity issues; updates hardware inventory including spare parts; replaces and removes old equipment;
- Develops and maintains technical documentation;
- Responsible for 24X7 on-call support;
- Ensures that the customer is kept informed of the call and ticket status through problem resolution;
Benefits:
- Competitive base salary
- Medical and dental insurance
- Vision plan
- Retirement plan
- Flexible spending plans
- EXCELLENT time benefits for qualified positions!
- Opportunity for personal and career growth
- Team-oriented environment - we practice the FISH! Philosophy!
Qualifications:
- Associate degree or at least two years' experience in computer hardware/software support and troubleshooting;
- Must have a high level of responsibility and dependability;
- Excellent communication skills, knowledge of basic network principles and peer to peer networking;
- Knowledge of Windows and Novell server environments;
- Proficient in MS office suite;
- Valid Driver's License
All positions require a valid driver's license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.