Help Desk Technician
: Job Details :

Akkodis is seeking a Refresh Technician for a onsite position for our client based in Washington DC

Salary Range: $60K-$65K per annum.

ABOUT THE ROLE:

• 1 year or more of experience working with IT hardware.
• Must have an active Secret Clearance
• Direct experience working on a laptop imaging, hardware deployment and refresh projects a plus.
• Working proficiency with standard ticketing and inventory management tools (i.e. ServiceNow)
• Experience installing software on laptop and/or desktop computers.
• Excellent verbal communication skills with the ability to provide top-notch customer service to endusers being supported.
• Self-starter, dependable/reliable, work independently or in a team environment
• Must possess a commitment to excellence, a strong sense of urgency and dedication to client satisfaction.
• Technical background and understanding of key infrastructure products including but not limited to server, network, security devices, storage, etc. preferred
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, SharePoint etc.)

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program allows employees to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

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The Company will consider qualified applicants with arrest and conviction records.