Location: Dallas,TX, USA
We are looking for a Help Desk Technician to join our team.
If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 30 states. At Smile Doctors, we excel at providing exceptional patient care.
What We Offer
* Competitive salary
* Medical, dental, vision and life insurance
* Short and long-term disability coverage
* 401(k) plan
* 3 weeks paid time off in your first year + paid holidays
* Discounts on braces and clear aligners for you and your family members
What You'll Do
* Troubleshoot computer or network issues in a timely manner
* Explain computer issues to non-technical team members
* Effectively communicate with IT Team Members
* Troubleshoot Patient Management System issues
* Set up and maintain computer equipment as needed
What You'll Need
* High school diploma or equivalent required
* Six (6) months previous Help Desk experience required; one (1) year preferred
* COMPTIA A+ and/or Network+ certification preferred
* Intermediate knowledge of Windows 10 and Office 365- troubleshooting/problem-solving
* Basic understanding of Active Directory and networking
This is the perfect opportunity to grow with an expanding organization! Apply today!