Herndon ReStore Warehouse/Sales Associate
Habitat for Humanity of Washington, D.C. & Northern Virginia (Habitat DC-NOVA) seeks a hardworking individual to join our team as a ReStore Warehouse/Sales Associate at our ReStore in Herndon, Virginia. The ReStore Warehouse/Sales Associate will be scheduled to work Monday - Friday and on some Saturdays. The ReStore Warehouse/Sales Associate is an important member of the ReStore team helping to maximize sales while providing excellent customer service and donor assistance. This position requires a positive attitude, effective organization and time-management skills, and an affinity for working with diverse groups of people.
Compensation and Benefits
Habitat DC-NOVA strives to foster a collaborative, support, and flexible work environment with a dynamic and passionate team that is committed to creating affordable homeownership opportunities for everyone. The hourly range for this position is $16 - $18/hour, commensurate with experience and qualifications. We offer a competitive salary and benefits package including healthcare benefits, vision benefits, dental benefits, life and disability insurance, retirement savings plan with an employer contribution, generous paid time off, and more.
Essential Duties
- Engage donors and customers in a helpful and respectful manner with a positive attitude
- Demonstrate understanding of policies and procedures for safety protocols for all staff assignments as well as the loading/unloading and organization of merchandise
- Guarantee integrity and accuracy while processing customer financial transactions through the register following established procedures for each type
- Communicate with Donations Coordinator for screening for acceptability of donations when donors call or bring in donations following established guidelines
- Perform daily cleaning and organization of all areas in and around the ReStore to be best displayed and free and clear of safety hazards
- Maintain an effective working relationship with Habitat staff, volunteers and homeowners, as well as ReStore customers and donors
- Oversee volunteers as needed, making their experience meaningful
- Answer telephone and provide ReStore information, directions, meeting the caller's needs
- Operate a forklift and scissor lift if needed
- Participate in store meetings and training sessions as required by ReStore Manager
- Other duties as assigned by ReStore Manager.
Qualifications
- Excellent customer service and communication skills when interacting with Habitat staff, volunteers and homeowners, and ReStore customers and donors in-person, by phone and in writing
- Knowledge and experience in retail sales (minimum 2 years required)
- Ability to spend majority of the day standing or moving about ReStore. Work may require climbing ladders, considerable standing, bending, kneeling, and reaching in awkward positions
- Ability to accurately operate a cash register and office equipment
- High school diploma or equivalent
- Must be 18 years of age or older (to meet our insurance requirements)
- Must be able to safely lift and position up to 50 pounds
- Familiarity with and commitment to Habitat's mission, methods, principles, and structure.
- Must be able to work some Saturdays
- Must pass Criminal Background Check and Sexual Offender Check
- Must be able to show proof of current and updated Covid-19 vaccination status and be willing to comply with all other CDC guidelines.
To Apply
- To apply for this position, please submit a resume and cover letter with your desired salary to Herndon ReStore Manager, Paul Scherer at [emailprotected]. Include Herndon ReStore Warehouse/Sales Associate in the subject line. You may also apply via our online postings. The deadline for submission is February 3, 2024.
ONLY CANDIDATES WHO FOLLOW APPLICATION INSTRUCTIONS WILL BE CONSIDERED FOR THIS ROLE.
Location: Washington, DC
State/Region: District of Columbia
Position Category: Affiliate-Opportunity
Type: Affiliate
Function: US Affiliate
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