HIM Operations Supervisor
: Job Details :

DEPARTMENT: HEALTH INFORMATION MANAGEMENT

FACILITY: Medical Office Building

WORK TYPE: Full Time

SHIFT: Daytime

HOURS:

SUMMARY:

The HIM Operations Supervisor is responsible for providing leadership and overseeing daily operations of the Health Information Management (HIM) functions. HIM functions include working with both internal and external departments/agencies and management of department services which include record completion, master patient index, provider suspension, birth certificate processing, release of information and record storage and retrieval. The HIM Operations Supervisor reports to the Director or Manager of Health Information Management and supervises, monitors, coaches, and develops HIM Associates.

RESPONSIBILITIES:

* Works with various hospital staff to ensure that HIM services are provided timely and accurately.

* Assists in developing solutions when appropriate.

* Ensures HIM services comply with policies, processes, and quality assurance programs.

* Assists the HIM Operations Manager/Director in communicating with departments, onsite employees and other stakeholders.

* Monitors and strives to continually improve the efficiency of HIM services.

* Leads, oversees, and manages the performance of the team as it relates departmental productivity and quality assurance goals/targets.

* Assists other employees as needed to ensure all tools are fully utilized to create an efficient and effective department.

* Create a work environment for employees through team building, coaching, constructive feedback, work delegation, personal example.

* Facilitate goal setting that encourages creativity, open dialogue on work issues, professional growth, and a consistent, high level of performance; encourage and support employee decision-making within his or her scope of responsibilities.

* Works with the Training and Education department to develop and deploy training for newemployees and provide ongoing training as needed.

* Under the direction of the HIM Operations Manager, develops and revises department policies and procedures as required.

* Completes annual performance reviews for employees and provide timely feedback to employees and address performance/quality and training issues as appropriate.

* Delivers positive patient experience.

* Adheres to organizational policies and procedures for relevant location and job scope.

* Performs any additional assignments as directed.

* Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ( TRHS ) policies as they presently exist and as they change or are modified.

* Understands and adheres to: TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information.

* Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position.

* Offers suggestions on ways to improve operations of department and reduce costs.

* Attends all mandatory education programs.

* Improves self-knowledge through voluntarily attending continuing education/certification classes.

* Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.

* Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department.

* Volunteers/participates on hospital committees, functions, and department projects.

* Manages resources effectively.

* Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel.

* Makes good use of time so as to not create needless overtime.

EDUCATION:

* High School Diploma

OR

* GED

CREDENTIALS:

* REGISTERED HEALTH INFORMATION TECHNOLOGIST Preferred

OR

* REGISTERED HEALTH INFORMATION ADMINISTRATOR Preferred

OTHER INFORMATION:

Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.