Location: Libertyville,IL, USA
Benefits: Bonus based on performance Health insurance Opportunity for advancement Training & development Flexible schedule Assisting Hands Home Care Serving Deerfield and Surrounding Areas, IL is looking for a Hiring Care Coordinator to become a welcomed member of our small Assisting Hands family in our office in Libertyville, IL. We are fast growing, positive, motivated serving with passion to our clients and community. Join our fast-paced team dedicated to the happiness and satisfaction of our clients and employees! You will be respected, heard, appreciated. You will like being a part of our office family!This job would be ideal for you only if YOU:•Are CNA or have at least 1 year experience in Home Care or Health Care industries•Have excellent telephone and interpersonal skills, professional and friendly demeanor•Detail-oriented, communicative, enthusiastic and a multi-tasker•Have administrative background and skills•Have great organizational abilities•Are a good problem solver with a positive attitude•Are proactive and adaptable•Are able to work under time pressuresReports to: Director of Office Operations and Administrator/OwnerEssential Duties:As a Hiring Care Coordinator, you would:•Recruit staff -grow staff roster to match appropriate caregiver to jobs that are called in by clients, case managers and others using social media and job boards, job fairs, relationship building with CNA/LPN schools. •Assist with answering phones and performing scheduling, assist with client intake calls for Agency when needed as directed by Lead Care Manager or Agency Manager. This may include on call/ after hours phone support. •Responsible for maintaining caregiver files and in keeping with state rules for compliance. •Serves as the primary point of contact for new applicants, and caregivers requiring information for furthering career goals and improving job satisfaction.•Works closely with accounting to ensure that staff initial and updated pay rates are correct for billing and payroll. •Effectively communicate with Care Managers and Agency Manager to resolve any issues or concerns regarding general caregiver performance and job satisfaction including but not limited to: conducting supervisory visits as indicated by Care Manager, schedule programming to educate staff, provide feedback from applicants and workers regarding the agency.•Primary party responsible for recruiting, building retention, and managing training and education for caregivers. This includes monthly newsletter, working with agency manager to address QI issues, and Programing for caregivers quarterly and annually with Agency and Care Manager input. •Participate in on-call rotation as needed.•Conduct Onboarding new caregivers and CNAs.•Call caregiver applicants for a pre-screening.•Schedule and conduct interviews with applicants.•Assist applicants with new hire paperwork, collect all the documents from them•Run reference check.•Organize and conduct Orientation, assist with scheduling for new hires.•Schedule online and in person trainings for the new caregivers.•Assist with obtaining needed certifications.•Counsel caregivers regarding attendance or performance issues.•Complete Follow Up Calls to the new and active caregivers.•Follow up with caregiver pay questions, resend paystubs, etc.•Maintain office cleanliness.•Track stock of office supplies and place orders when necessary.•Assist colleagues whenever necessary.Hours: 8:30AM - 5:00PM Monday through Friday, shared on-call responsibilitiesBenefits:Pay: $20 - $25 per hourFlexible scheduleSubsidized Health insuranceProfessional development assistanceReferral programRetirement planAFLAC benefits (supplemental medical insurance, dental, vision, life insurance, accidental insurance)Direct Deposit - Referral BonusPaid Training - Mileage Reimbursement Compensation: $20.00 - $25.00 per hour Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.Aside from the company's mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.According to the company's Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. Our agencies hire caregivers that first and foremost align with our company's core values. Gail went on to explain that their agencies do a complete interview process of each hiring candidate. We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills. Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients, Gail said.According to some of the agencies' caregivers, Assisting Hands motivates their employees to give the best care possible. They treat their caregivers with very high standards, said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. Because of this quality care it makes a great difference to all elderly clients and their families. Some of the other comments made by various Assisting Hands caregivers are I applaud this company for the high standards and ethics that I have witnessed... - Julie J. I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee. Kelsey L. What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone's needs. LaEasha G.Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.