DescriptionHome Billing Coordinator We are looking for a dedicated Home Billing Coordinator to join our team. Everyday our work is resident focused, and our goal is to build relationships that lead to the best quality of life possible for our residents and our team members. Our work environment is team based and collaborative. As a member of our team, you can enjoy the energy and excitement of improving the quality of life for our residents by joining the activities, meals, and fun! We have many benefits/perks for our team members to choose from, apply now and learn why we swept the listings in nation rankings for senior living. BRC is a great place to work, check us out for yourself. Essential Functions
- Leads all billing including Medicare, Medicaid, Insurance Providers, and Private Residents
- Serves as subject matter expert on Medicaid eligibility process, supporting residents, answering questions, and serving as point of contact for local Department of Social Services
- Maintains all billing communications for internal and external stakeholders
- Serves as a resource and collaborates with multiple departments including therapy, clinical, residents services, and admissions on billing processes and questions
- Enter daily cash receipt deposits and performs analysis of EOBs received
- Performs daily census reconciliation
- Updates resident accounts and assists with collections, including adjusting and resubmitting claims
- Prepares monthly billing statements, importing charges from multiple sources
- Supports yearly auditing process and provides documentation and reporting as needed
- Manages software billing setup and maintains accurate rates
- Identifies gaps in existing billing processes and policies and recommends solutions and improvements
- Functions as the backup to the Village Billing Coordinator and other Business Office functions as identified
- Supports the Business Office Team and greater campus community
Position Type:
- Hours for this role are 8:00 am - 5:00 pm, Monday - Friday; this position may need to be available during emergencies or weather emergencies
Requirements Minimum Qualifications
- Exceptional attention to detail and organizational skills
- Enjoys providing outstanding customer service to internal and external customers
- Demonstrated ability to take initiative
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience or ability to learn billing portals, online banking software, and Point Click Care
- Desire to be flexible to meet the needs of residents and families and the greater team
- Minimum three years experience in accounting or billing
Preferred Qualifications
- B.S. in Business or Accounting
- Experience with senior population and/or in the senior living industry