Location: Framingham,MA, USA
>> Home Care Case Manager / Client Solutions Manager Home Care Case Manager / Client Solutions Manager Summary Title:Home Care Case Manager / Client Solutions ManagerID:37856Location:Framingham, Massachusetts Description Become a **Home Care Case Manager / Client Solutions Manager** with Tribute Home Care and play an important role in setting a new standard in elder care.
Make a difference - Find meaning - Lead - Collaborate - Grow
Have a voice - Laugh - Love your team
Tribute is a growing private home care company that offers people who need assistance in the home what they want above all else: consistently great caregivers and great service. We do this by hiring only those caregivers who can build real connections with their clients and by offering them the community of support and recognition they deserve.
Tribute is expanding services in Massachusetts and is looking for a smart, detailed and customer-service focused Client Solutions Manager to join the team.
This is a great position for someone looking for meaningful, mission-driven work and a fun, collaborative work environment where they feel at home.
In this role you will work with prospective and current clients, their families, and other professionals involved in their care to ensure they have a positive experience from the start of their home care services. This is done by providing clients with a warm and helpful introduction to Tribute, overseeing the set up and day-to-day management of services, and developing strong and trusting relationships with clients and their families.
The role will involve weekly travel in the MetroWest area to assess and visit clients and has the flexibility to work from wherever you work most effectively when not visiting clients homes.
**Heres what you can expect from Tribute:**
* Opportunities for growth
* Strong, mission-driven culture
* Fun, collaborative work environment with colleagues youll love
* The opportunity to promote a service you will be proud of
* The ability to witness the impact our services can have on a family
* Flexibility to work from home when not visiting clients homes
* Competitive salary (pay between $60,000-$70,000 per year)
* Unlimited paid time off
* Health, dental and vision insurance with generous employer contribution
* 401(k) retirement plan
**Heres what the ideal candidate will bring to Tribute:**
* Bachelors degree from an accredited college
* Prior experience in case management, preferably in elder care
* Proof of COVID-19 vaccination or exemption based on medical or religious reasons
* Unwavering, passionate commitment to the customer experience and service excellence
* Strong administrative skills
* Strong written and verbal communication skills
* Collaborative approach
* A passion for mission-driven work
* Strong attention to detail and organization
***A thoughtful, well-edited cover letter explaining why you would be a great addition to the Tribute team is required with your application.
Tribute currently has operations in Boston, Baltimore, Chicago, Northern New Jersey, North Boston, Metro West Boston, Annapolis and Bethesda, and is opening a new location soon in Northern Virginia.
Tribute Home Care is an equal opportunity employer and values diversity at on all of our teams. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our company is a true meritocracy, and we invite you to come as you are.
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