Location: Charlotte,NC, USA
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Job Summary
We are seeking a Home Care Scheduler/Office Assistant to join our team. In this role, you will collect, manage, report on the scheduling information, and verify electronic visit. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
Coordinate internal and external staffing needs
Keep track client appointments
Use cloud-based scheduling software
Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
Communicate with caregivers regarding any updates or changes to their schedule
Communicate with managers and clients to inform them of any schedule or staffing changes
Assist in the hiring, training, and management of new staff
Qualifications
High school diploma or GED
Previous experience as a Home Care Scheduler/Office assistant or in a similar position is preferred
Highly organized with attention to detail
Comfortable with Microsoft Office and other computer programs
Ability to multitask and prioritize projects
Excellent customer service and interpersonal skills