Location: Bradenton,FL, USA
WHO ARE WE?
If you enjoy working with older adults, caring for and talking with them, learning from their stories and seeing them smile, this is the job of a lifetime. At Freedom Village Bradenton, you can jump-start a senior living career or build the one you have. You'll grow, advance, and gain knowledge in senior services - one of the fastest-growing career fields in the country.
We offer jobs in Bradenton, FL, at all levels and for all types of skills and expertise. You'll join a team that's passionate about working with seniors and making them our top priority. We're committed to delivering the very best resident-centered care and providing high-quality hospitality through our Extraordinary Impressions program. With integrity, a solid work ethic and empathy for older adults, you can create a long, satisfying, and fruitful senior living career at Freedom Village of Bradenton.
ABOUT THE ROLE:
Scheduler Manager of Innovative Home Services partners with the Director to lead the private duty program at our senior living community.
The IHS Scheduler Manager acts as a liaison between the agency, clients, and associates. Their primary function is to assist in the scheduling of client care, ensuring that quality service is provided, and client satisfaction met.
Our team members provide extraordinary care and hold each other accountable. If this sounds like a good fit, we'd love to hear from you!
YOU ARE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL
* Coordinating client services scheduling.
* Reviews client information to determine private duty needs and assigns appropriate personnel.
* Guides personnel to promote effective performance and delivery of quality service.
* Partners with Director for in-service and training programs, quality assurance protocol, marketing, and labor management.
* Assists with performing billing duties and payroll when needed.
* Ensures proper maintenance of client and associate records in compliance with regulation and policy.
WE ARE EXCITED ABOUT YOU BECAUSE YOU
* High school diploma or General Education Degree (GED) required.
* One-year experience working with older adults or in a related health care setting preferred.
* One-year supervisory experience preferred.
* Complies with accepted professional standards and practice.
* Has excellent customer service and communication skills.
* Is self-directed with the ability to work with little supervision.
* Is flexible and cooperative in fulfilling obligations.
* Basic computer proficiency.
* Can generate a warm, friendly, and caring manner on first impression.
* Can communicate effectively with residents, families, staff, and visitors.
* Maintain the highest level of confidentiality.
* Can pass a pre-employment drug screen and criminal background check.
WE VALUE OUR EMPLOYEES AND SHOW APPRECIATION THROUGH
* Scholarships and Educational Assistance Programs, because we value the development of our team members and promotion from within.
* Extraordinary Reward Points, because we value recognizing and appreciating our employees for their hard work.
* Our comprehensive benefits, because we value health and wellness for you and your family.
* A Monthly All-Staff Meet n' Eat, because we value a strong company culture that creates camaraderie between departments.
* Various Employee-led Committees because we value employee engagement and making your voice heard.
* A Free and Confidential Employee Assistance Program because we understand that life happens.
* Paid Training, Paid Time Off, and Paid Holidays.
* Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, (401)K Retirement
* Freedom Village Bradenton has partnered with Daily Pay to give our team members control over accessing their paycheck on their own schedule. Ask us about how this benefit supports your financial wellbeing today!
HOSPITALITY FOCUS
IHS fully embraces a culture of hospitality. To that end, we include the following Hospitality Promises as a guide for our
interpersonal interactions with residents, co-workers, and guests:
1. We greet residents, employees, and guests warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We strive to anticipate resident, employee and guest needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We embrace and value our differences.
7. We make residents, employees and guests feel important.
8. We ask, Is there anything else I can do for you?
9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.
WELLNESS FOCUS:
IHS employees are expected to promote a healthy agency culture for all residents and employees. This is a whole-
person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental,
Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and
exceed residents' wellness needs relating to their mind, body, and soul, which may also have a positive effect on the
employees, as a result.
QUALIFICATIONS:
1. One year of experience in a private duty or related organization preferred.
2. High school diploma or GED required.
3. Has excellent observation and communication skills.
4. Is self-directed with the ability to work with little supervision.
5. Is flexible and cooperative in fulfilling obligations.
6. Complies with accepted professional standards and practice.
7. If providing transportation services, must hold a valid driver's license and automobile insurance.
8. Has ability to read, follow written instructions, and document services provided.
9. Must be comfortable with using computers and have basic skills with computer platforms such as Word and Excel
10. Must be extremely organized and detail oriented
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
1. Frequent standing, stooping, bending, stretching, squatting.
2. Must be able to transport residents via wheelchair pushing up to 150 lbs. unassisted.
3. Must be able to transfer, lift, turn and position a resident weighing up to 125 lbs. unassisted, or with the
assistance of one for a resident weighing over 125 lbs.
4. Must be able to reach up to a level of six feet.
5. Must be able to lift and carry up to 20 lbs. frequently, and 50 lbs. occasionally.
6. May be subjected to offensive odors, combative behavior and may be exposed to infectious blood and body fluids
Salary: $18-$20. Per hour based on experience plus on-call stipend
EEO Employer