Home Loan Specialist- Customer Service
: Job Details :


Home Loan Specialist- Customer Service

Ultimate Staffing

Location: Los Angeles,CA, USA

Date: 2024-09-14T19:22:50Z

Job Description:

Loan Servicing Company has multiple openings in their customer support department. This role will process assist with the loan processing for home loans from A-Z. You will work in a call center environment and supporting direct lending customers.

Multiple locations in Moorpark, Pasadena, Agoura Hills and Canoga ParkFully OnsiteMonday through Friday 8-5$23-26 Hourly Depending on ExperienceDuties Include:Operate in a Call Center environment as a customer success advocateAnswer high-volume, inbound calls or texts from current customers in a timely mannerPerform routine data entry and validation tasksReviewing and Processing applicationsReview all necessary documents have been receivedMaintain records and filingVerify borrower information, income and creditData Entry

QualificationsThe ideal candidate will have a strong understanding of mortgage loan processing and possess excellent organizational skillsExperience in the financial services industry, particularly in mortgage loan processing or originationStrong typing skills, including the ability to accurately and efficiently use 10-key typingBasic math skills are necessary for calculating loan-to-value ratios and other critical financial metrics

Desired Skills and ExperienceLoan Servicing Company has multiple openings in their customer support department. This role will process assist with the loan processing for home loans from A-Z. You will work in a call center environment and supporting direct lending customers.Multiple locations in Moorpark, Pasadena, Agoura Hills and Canoga ParkFully OnsiteMonday through Friday 8-5$23-26 Hourly Depending on ExperienceDuties Include:Operate in a Call Center environment as a customer success advocateAnswer high-volume, inbound calls or texts from current customers in a timely mannerPerform routine data entry and validation tasksReviewing and Processing applicationsReview all necessary documents have been receivedMaintain records and filingVerify borrower information, income and creditData EntryQualificationsThe ideal candidate will have a strong understanding of mortgage loan processing and possess excellent organizational skillsExperience in the financial services industry, particularly in mortgage loan processing or originationStrong typing skills, including the ability to accurately and efficiently use 10-key typingBasic math skills are necessary for calculating loan-to-value ratios and other critical financial metrics

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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