Location: Albany,NY, USA
Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.OverviewThe Homebuilder Elite Agent supports the Homebuilder Concierge team to develop and manage relationships with homebuilders.ResponsibilitiesEducates home builder sales agents and their respective homebuyers regarding the features and benefits of different solar productsDevelops and progresses homebuilder accounts from installations to permission to operateWorks closely with internal partners (Design, Interconnection, Processing) to ensure a smooth path for customers and homebuilders alikeProvides regular updates on each lot/tractCoordinates calls with home builder sales teamsCollects signatures for all appropriate documents; processes transactionsAudits accounts to ensure customers are receiving exceptional experienceAttends team meetings concerning sales targets, forecasts, and goalsQualificationsHigh School Diploma or equivalentMinimum of 3 years of related customer service experienceAbility to work extended hours subject to business needsTechnical expertise in the end-to-end processSalesforce expertise and fluencyExcellent customer engagement skillsSense of urgency to provide prompt responses to customersStrong organizational, problem solving, and troubleshooting skills with precise attention to detailAdvanced interpersonal and team skills; ability to maintain positive relationships with each interactionAbility to manage time effectivelySelf-motivation; ability to work independently to meet customer and organizational objectivesRecruiter:Laura Morgan (...@sunrun.com)Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.Starting salary/wage for this opportunity:$16.83 to $22.44Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate's salary history will not be used in compensation decisions.This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at ...@sunrun.com .Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.