Allpro Homecare is hiring a VA Homecare Coordinator. Allpro is a business founded and owned by a service-disabled veteran. Serving those who have sacrificed for our country is fundamental to our goals. We have worked extensively with the VA, and take pride in honoring our veterans by providing the best in homecare services.This position is a dual role that is responsible for:
- Recruiting, hiring and onboarding of caregivers
- Maintaining client schedules
Responsibilities:
- Responsible for acceptance of new veteran referrals and accurate data entry of client demographics, service authorization and service needs into designated scheduling software.
- Responsible for initiating contact with new clients within 24 hours of new referral and staff within one week.
- Responsible for daily staffing and scheduling caregivers to maximize client authorized hours of service to meet agency KPI metrics.
- Maintains timely communication with Director, other Coordinators, and clients with any change of condition, critical incidents, schedule adjustments.
- Discerns client services required as outlined in service agreement, urgent requests, and care plans.
- Recruits, interviews, and completes onboarding process of new caregivers to meet the staffing needs for assign caseload. May be asked to attend local job fairs and participate in local recruitment activities.
Qualifications:
- HS Diploma or GED Required
- VA Homecare Scheduling and Recruiting experience required
- Experience in Axiscare or other scheduling software systems preferred
- Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity
- Excellent communication skills, both verbal and written
- Ability to communicate at all levels or organization and work well within a team environment in support of company objectives.
- Proficient computer skills required including but not limited to MS Office, MS Excel, and MS Word
- Ability to deal with new tasks without the benefit of written procedures
- Approachable, flexible, and adaptable to change
- Compassionate, Caring, Self-Starter and a Team Player
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 15 pounds
- Must be able to travel to Veteran homes within designated area
#INDHP