Location: Olympia,WA, USA
The salary for this position is $6,537.00 - $8,716.00 monthly.
Thurston County Public Health and Social Services (PHSS) is recruiting for a Homeless Services Program Manager for our Office of Housing & Homeless Prevention (OHHP) Division.
As the Homeless Services Program Manager, you will build and maintain regional partnerships with community stakeholders, people with lived experience of homelessness, government agencies, non-profits, and other organizations to develop strategic and innovative solutions to respond to the crisis of homelessness. By leveraging data, advocating for necessary resources, and fostering collaboration, you play a crucial role in improving the overall effectiveness of homeless services and supporting individuals on their path to stable housing.
Essential functions may include, but are not limited to, the following:
* Manage and oversee four staff of the Homeless Response Team, ensuring roles and responsibilities are clearly defined and effectively executed
* Develop and oversee implementation of the 2025-2030 5-Year Homeless Crisis Response Plan
* Guide the community of local providers to achieve WA State Department of Commerce performance benchmarks
* Provide policy recommendations, solicit stakeholder input, analyze data, compile reports, present information, and make recommendations for system-wide improvements informed by input of people with lived experience of homelessness
* Contribute to the development of strategic plans and policies aimed at reducing homelessness and increasing access to affordable housing, including identifying innovative solutions and recommending policy changes to improve system efficiency and equity
* Ensure compliance with Washington State Department of Commerce Consolidated Homeless Grant program requirements and all relevant funding requirements, including data and reporting requirements
* Oversee contract management and monitoring of homeless services contracts
* Serve as staff liaison to the Homeless Services Advisory Board
* Coordinate with jurisdictional partners on the Regional Housing Council on issues of homelessness response
* Serve as a subject matter expert to the Regional Housing Council and Board of County Commissioners and represent Thurston County in public and media settings on issues of homelessness
* Perform other work as required or assigned, including, but not limited to, a 24/7 response during public health emergency situations and disease outbreak investigations
WHO WE ARE:
Public Health and Social Services (PHSS) is Thurston County's local health jurisdiction and human services department and is responsible for protecting the health and promoting the well-being of all people who live, work, and play in Thurston County. We value diversity and strive to foster a sense of belonging, honoring the unique experiences, cultures, skills, backgrounds, identities, and perspectives of our employees and community. As an agency actively working to address health equity, we aspire for everyone to have the opportunity to attain their highest level of health, regardless of their individual circumstances.
Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person's talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values. Thurston County Racial Equity and Inclusion Webpage
WHAT WE OFFER OUR EMPLOYEES:
* Work-Life Balance: We are committed to ensuring that our staff experience the reward of public service, while also sustaining a routine that suits each individual's lifestyle.
* Plan for Your Future: As a member of our team, you enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family. Please visit our Thurston County Employee Benefit Plans website for more information.
* Paid Leave: Full-time regular employees earn a minimum of 12 paid vacation days per year in addition to paid holidays.
* Robust Training Program: Employees are encouraged to attend County-paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry. We also encourage staff to participate in professional organizations and attend conferences.
* Flexible Work Schedules: Some employees may take advantage of alternative or compressed schedules and/or remote working.
Why you'll love it here: Thurston County is located between Seattle and Portland in Western Washington's South Puget Sound Region. Perched between the mountains and the ocean, the area boasts the perfect blend of year-round outdoor activities including boating, hiking, skiing, and more. The region is also home to the state capital city of Olympia, known for its many restaurants, microbreweries, coffee shops, farmers markets, kids' activities, history, and art events. Discover more about life in Thurston County at Experienceolympia.com.
Message to potential applicants: We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the functions or skills listed in a job description. We are most interested in finding the best candidate for the job, and we understand that may be someone who will learn some of these skills on the job. If you are interested in this position, and meet the minimum qualifications, we encourage you to go ahead and apply! Feel free to think about how you will bring your own set of skills to the role and tell us about the potential that you hold.
QUALIFICATIONS
* Bachelor's degree in psychology, social work, public administration, business, or other closely related field. Additional experience may be substituted for education on a year for year basis.
* Four (4) years of progressively responsible experience providing services to individuals within an assigned program area related to The Office of Housing and Homeless Prevention or Developmental Disabilities. Demonstrated competence in the principles and practices of public policy development and administration. Also must be able to demonstrate competency in supervising personnel involved in program implementation and in establishing and controlling budgets.
* Current Washington State Driver's License or have requested and obtained an appropriate accommodation.
* Ability to efficiently use a personal computer and applicable software to successfully perform the essential job functions of the position.
* Must pass a background check.
DESIRED SKILLS
The ideal candidate has the following knowledge, skills, and abilities:
* Knowledge of federal, state, and local policies and regulations pertaining to homeless services, including Consolidated Homeless Grant guidelines
* Deep understanding of housing-first and low-barrier principles, as well as trauma-informed care principles
* Experience and on-going commitment to addressing issues of racial equity and justice
* Ability to communicate effectively with individuals and groups regarding complex or controversial public policy issues or service
* Strong project management, organizational, and prioritization skills
* Experience in policy development, housing advocacy, resource development, and conducting training
Respect and Organizational Culture:
* Create an environment where employees and partners can safely express needs or concerns and where employees can make and correct mistakes
* Effectively interact with sensitivity while working with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages, gender identities, sexual orientations, and lifestyles
* Thrive in a fast-paced, robust organization maintaining a positive work environment
Communication:
* Serve the public in a timely, complete, accurate, and professional manner while ensuring that written and verbal communication is clearly understood by others
* Maintain cultural competency to support diverse perspectives in developing, implementing, and evaluating policies, programs, and services that affect the health of the community
* Strong oral communication for networking and interpersonal relationships
* Excellent written communication including the ability to craft correspondence, reports, and articles or web postings with minimal grammatical and syntax errors
Leadership:
* Supervise, motivate, and develop employees and team to become more productive and effective in achieving desired goals and career growth while encouraging employee critical reflection; able to give direction without conflict
* Show fairness and impartiality in interactions; is interested in employee welfare, elicits staff input where feasible; respond to staff suggestions and complaints in a sincere, sensitive, and timely manner
Goal Setting and Accomplishment:
* Use strategic thinking and planning for goal setting and evaluation
* Effectively plan, organize, and manage competing priorities and challenges under pressure
* Create a sense of mission by articulating and modeling confidentiality, professional values, and ethics with honesty and integrity
* Operate with a high degree of flexibility, initiative, attention to detail, and commitment
* Delegate and use persuasion and negotiating skills for shared responsibility and acceptance of change
OTHER RELATED RECRUITMENT INFORMATION:
Questions about this recruitment? Contact the hiring team at: ...@co.thurston.wa.us or (360) ###-####
This position is:
* Not represented by a union
* Not eligible for overtime under the Fair Labor Standards Act (FLSA)
* Eligible for benefits
* Grant funded
Items required for consideration:
* Resume
* Letter of interest
* Please note: The candidate selected for this position is required to show proof of the following immunizations by their agreed upon start date:
* Measles/mumps/rubella (MMR)
* Tetanus, diphtheria, and pertussis (Tdap/TD)
Please note: Information in this announcement is subject to change without notice at any time during the length of the job advertisement.
THURSTON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Thurston County is committed to provide equal opportunity to all persons seeking or having access to its employment, services and activities, which is free from restriction based on race, sex, marital status, color, creed or religion, national origin, age, sexual orientation, including gender expression or identity, pregnancy, status as an honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental or physical disability, unless based upon bona fide occupational qualifications. Applicants with disabilities who need accommodation with the application or selection process should contact Thurston County's Human Resources, at (360) ###-####. Those who are deaf, deaf-blind, hard of hearing or speech impaired may use the statewide relay system to reach Thurston County offices and departments to conduct their business telephonically. Relay users can simply dial 7-1-1 (or 1-800-###-####) to connect with Washington Relay.