Overview:
In this role you will be handling the field adjustment and management of homeowners property claims in Massachusetts, specifically the South Shore.
Here is what you will do:
- Conducting?accurate?coverage?analysis?and?damage assessments?to?ensure?prompt payment of claims in accordance with quality standards
- Proactive?communication, and?setting?accurate?claims length expectations
- Writing estimates for?covered damage,?provide?customers?scope of loss and cost of repairs
- Assign, direct and oversee?vendors?conducting?mitigation and/or?inspection?during the?adjustment of?homeowners'?property claim
- Identify subrogation potential and liability exposures
- Establish?timely and appropriate claim reserves in accordance?with claim standards
- Adjusting?homeowners property claims in all states in which Plymouth Rock writes?business.
- Appropriately represent the company by executing a high level of service and maintaining professionalism at all times?
Here is what you will bring to the table:
- Excellent oral and written communications skills
- Ability to multitask and adapt to changes quickly
- Capability to identify and address customers needs to ensure an outstanding experience on every interaction
- Capacity to work in a fast pace supporting the rapid growth of our customer base
- Be a self-motivated individual to meet & exceed goals
- Proficient in the use of Microsoft Office
- Minimum of 1 -3 years overall work experience preferred
- Have obtained/working towards a college degree or equivalent work experience
- Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary?
- Ability to carry up to 25lbs and conduct roof inspections on homes