Job DetailsJob LocationHonda West Springfield - West Springfield, MADescriptionAutomotive Sales ConsultantEvery experience in life begins with the first impression. We are looking to expand our team and are searching for someone who will deliver an unforgettable first impression for our customers. This position is one where we truly want you to BE YOU! No automotive sales experience necessary. Automotive Sales Associate is responsible for providing an exceptional customer purchasing experience. The Sales Associate will ensure the customer receives all the information they are looking for, as well as presenting brand specific knowledge on New and Pre-owned vehicles while assisting in their buying decision. Utilize our CRM System to ensure timely, professional follow-up and to maintain strong relationships with sold and prospective customers.Compensation
- A paid 90-day training program (guarantee)
- Aggressive performance compensation plan
Job Description:
- Greet customers in a prompt, friendly and professional manner.
- Gather customer contact & interest information from new customers and accurately enter in the CRM.
- Maintaining rapport with previous and potential customers by suggesting trade-ins, responding to inquiries, recommending sales campaigns and promotions, and following up on all leads from various sources
- Professional product presentations to all customers by demonstrating knowledge of characteristics, capabilities, features, warranties and services
- Continuously build knowledge of new and updated product information
- Offer and accompany customers on demonstration ride(s)
- Schedule and maintain your own calendar for customer appointments and/or follow ups
- Attend and actively participate in daily sales/training meetings to assist in reaching individual and department goals
- Maintain appearance and cleanliness of our inventory on the display lots and showrooms.
- Qualify buyers by understanding their requirements and interests
- Closes sales by overcoming objections; asking for sales, negotiating price, completing sales or purchase contracts, explaining provisions, explaining and offering warranties, services, and financing, collects payment, delivers vehicle if applicable
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Advancement opportunities
- Structured training programs for advancement to move forward into a new role within our company.
- The Sales Associate works under the direct supervision of the Assistant Sales Manager, Sales Manager, and General Sales Manager.
- Sales Associate to Finance Manager
- Experienced sales personnel will have an opportunity to train for Finance
- Finance Manager to Sales Manager or Pre-Owned Sales Manager
- Experienced Finance Manager will have an opportunity to train for Sales Manager
- Sales Manager to General Sales Manager
- Experienced Sales Managers will have the opportunity to train and become a leader within our company, and eventually become a General Manager.
Environmental & Physical Requirements:
- While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight or exert a force up to a maximum of 25 pounds
- A current valid driver's license and insurability rating is required
- This position may require up to 5-10% travel
Benefits Include:
- Health, dental, life and disability insurance
- 401(k) with company match
- Flexible spending accounts
- Paid Time-Off
- Employee discounts on service, parts, and vehicles
Qualifications
- Communicate effectively with others
- Present information in a clear and professional manner.
- Time Management - ability to manage one's own time
- Type efficiently to enter accurate information into tracking system
- Ability to solve basic math calculations.
- Basic computer skills