The Hospital Access Liaison (HAL) assists individuals who have recently been discharged from an Emergency Department (ED) or inpatient unit that need immediate assistance with linkage to services and resources in the community. The focus will be on those individuals who are at high risk of hospitalization/re-hospitalization and/or risk of suicide and need increased services. This is a full-time, benefit eligible position working Monday-Friday, 8:00 am - 5:00 pm. This is a Hybrid position. ESSENTIAL FUNCTIONS JOB SPECIFIC
- Provide rapid, hybrid response and care for individuals discharging from the hospital
- Co-locate at hospitals as needed/required
- Use short-term interventions for up to 30 days after initial contact until warm hand-off to ongoing services has been completed
- Communicate regularly with hospital staff to ensure continuity of care, discuss referral workflow and work out any issues
- Schedule client appointments in EHR
- Ensure clients are attending appointments 7 and 30 days post-hospitalization
- Attend monthly meetings and weekly clinical supervision with HAL Supervisor
- Maintain agreed upon level of productivity and/or Quality Indicators
- Provide culturally competent services to meet the unique cultural needs of each referred individual
- Be knowledgeable of all services provided within Compass Health
- Be knowledgeable of other human/social services agencies for purposes of referral if Compass is unable to provide a service and maintain documentation of such referral
- Maintain client records, following agency and state regulations
- Ensure all documentation is written in proficient and professional manner
- Work collaboratively with programs to ensure the individual is referred and enrolled in services when appropriate and eligible
- Collaborate and communicate with callers multi-disciplinary treatment team, if existing client is referred
- Other duties as assigned by supervisor
- Travel may be required for co-location, team meetings, or large agency functions WORKING CONDITIONS & EXPOSURE RISK: Operating Vehicles or Machinery Masters degree in social work, psychology or related field required WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
- At least one (1) year experience working in behavioral health required
- Working knowledge of DSM-V required
- A valid MO drivers license with agency-established minimum automobile coverage requiredLICENSURE/CERTIFICATION: LPC, LCSW, LMFT, licensed in Missouri required Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is Inspire Hope. Promote Wellness. Why join us? We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees. At Compass Health Network, these are just a few of the benefits that we offer as an organization:
- Advancement opportunities
- Professional development
- Licensure supervision
- Mentor opportunities
- Tuition reimbursement
- Scholarship program
- Employee Assistance Program
- Headspace Access
- Paid time off & Paid Holidays
- NHSC Loan Repayment Participant
We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you! Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.