Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts. The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates - together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy. We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives.
SUMMARY Under general supervision, handles the complex coordination involved in scheduling patients for surgical procedures and hospital admissions for multiple clinicians. Coordinates with hospitals to get monthly schedule blocks for physicians and selects appropriate times for procedures. Ensures that all necessary documents and preparatory activities have been completed and that pertinent information is sent to the hospital prior to patients' admissions. Keeps current on the policies and procedures of a multitude of current insurance payors and hospitals. Delivers excellent customer service to patients. Serves as an internal resource as needed. EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. Specialized training or experience in medical terminology, hospital admissions procedures and record systems. Enrollment in prescribed course of study in designated area may be necessary for certain positions. EXPERIENCE At least 2-3 years of experience in a medical delivery setting. SKILLS Must be professional with good communication and interpersonal skills. Must be detail oriented and a self-starter. Strong task coordination skills with proven ability to multi-task needed. Ability to handle unexpected situations calmly and effectively. Must be able to deal effectively with high levels of anxiety and patient emotion surrounding surgical procedures and hospital admissions. Strong organizational skills and attention to detail needed to avoid issues with scheduling both routine and emergency procedures. Knowledge of various types of insurance coverage desirable. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
BENEFITS INCLUDE: - Up to 8% company retirement contribution
- Generous Paid Time Off
- 10 paid holidays
- Paid professional development
- Generous health and welfare benefit package