Location: Yorktown,VA, USA
About the Role
As a Hospital Front Desk Receptionist, you'll be the first point of contact for patients, visitors, and healthcare providers. Your role is vital in ensuring a positive and welcoming experience for everyone who enters the hospital.
Key Responsibilities
Patient Registration: Greet patients and visitors, verify their information, and register them for appointments or admissions.
Appointment Scheduling: Schedule appointments for patients, ensuring accurate and efficient scheduling.
Telephone Management: Answer and direct phone calls, providing information and assistance to callers.
General Office Duties: Perform administrative tasks such as filing, photocopying, and data entry.
Customer Service: Provide excellent customer service, resolving inquiries and complaints in a professional and timely manner.
Medical Records Management: Maintain accurate and confidential patient medical records.
Qualifications
High school diploma or equivalent
Strong customer service skills
Excellent communication and interpersonal skills
Ability to multitask and prioritize tasks
Experience in a healthcare setting is preferred but not required
Benefits
Competitive salary and benefits package
Opportunities for professional development
Stable employment in a growing industry
Rewarding work environment
Join our team and make a positive impact on the lives of patients and their families!