Hospitality Professional
: Job Details :


Hospitality Professional

Chick-fil-A at Peachtree Center & AT&T Center

Location: Atlanta,GA, USA

Date: 2024-11-01T10:30:49Z

Job Description:

Objective:

A Hospitality Professional seeks to provide all guests with a “REMARK”able experience by doing their best to serve the guest or assisting someone that is serving a guest. We strive to offer fresh food at a fast pace while offering an amazing guest experience. A Hospitality Professional will treat all guest and fellow team members with Honor, Dignity, and Respect – All DAY, EVERYDAY

Vision: To be Atlanta's best quick service restaurant by offering “REMARK”able food and “REMARK”able service.

Core Values: Contribute. Care. Be Proactive.

Deliverables:

  • Be Flexible
  • Guest First
  • Food Safety Mindset
  • Summary of Expectations:

  • Be Flexible
  • All team members are expected to work as part of a team that is focused on our Vision.
  • All team members are trained on various aspects of the business and are expected to fulfill their assigned roles with a positive attitude.
  • All team members are expected to ask questions if they are unsure how to complete an assigned task.
  • Guest First
  • All team members must understand that serving our guest is our number one priority.
  • If team member is not serving a guest directly they should be serving a team member that is or getting ready to serve the next guest.
  • Food Safety Mindset
  • Food safety must be the number 1 priority.
  • Personal hygiene (washing hands, hair pulled back, no nails, etc.) protocols must be followed at all times.
  • We have to protect our guests. All questions in regards to allergens or ingredients must be directed to the manager on duty.
  • Cleanliness is everyone's responsibility. Everyone must do their part to maintain a safe working environment.
  • Compensation:

    Compensation is determined on a case by case based on numerous factors such as experience, availability and flexibility. We offer a flexible schedule where team members can have pre-requested dates and times off. Team members are typically not required to work late nights during the week or late on Saturdays (unless there is a big event). Team members get Sundays off.

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