Location: Cleveland,OH, USA
Job Description **Primary Location**
: United States of America-OHIO-Cuyahoga County-Cleveland Compensation : $27.80/hour Host Account Representative ( 220001T7 ) **Job Duties**
The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 40 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohiosstudents and communities through gaming innovation.
We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.
Click to visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn, Facebook, Twitter, Instagram, YouTube and WordPress!
If you are ready to playCome join us!
**What You'll Do:**
Responsibilities of the Host Account Representative include but are not limited to:
* Serve as dedicated liaison to Hosts. Hosts are Licensed Lottery Retailers with a liquor license authorizing on-premises consumption that may seek a recommendation from the Lottery to add Lottery Sports Gaming. Approximately 2,626 current retailers may meet the requirements to become Hosts licensed by the Ohio Casino Control Commission.
* Maintain ongoing communication and relationships with Hosts.
* Assist Hosts with the licensing process. Receive, review and approve applications. Verify compliance with Ohio Lottery standards. Present denied applications for further review and process notifications to Host applicants regarding resolution.
* Educate Host applicants on Ohio Casino Control Commission licensing requirements and assist with submissions.
* Verify Hosts ongoing compliance with Ohio Lottery regulations and performance expectations.
* Assist Host with Proprietor selection and contract execution.
* Track equipment selection, installation, and maintenance.
* Provide Host staff training, responsible gambling messaging, and other support components.
* Monitor Proprietor performance related to field support and customer service for Hosts and communicate deficiencies to the program director.
* Review and approve Host promotional programs and messaging.
* Perform other duties and work on special projects.
* Unusual working conditions: In-state travel likely
**OFFICIAL STATE OF OHIO CLASSIFICATION: Program Administrator 2 (63123)**
**Whats in it for you:**
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our ! Our benefits package includes:
Medical Coverage
* Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan.
Dental, Vision and Basic Life Insurance
* Dental, vision and basic life insurance premiums are free after one year of continuous service.
Time Away From Work and Work/Life Balance
* Paid time off, including vacation, personal, and sick leave
* 11 paid holidays per year
* Childbirth/Adoption leave
* Participation in the Alternative Work Schedule after successful completion of first 180 days of employment with approval of supervisor
Ohio Public Employees Retirement System
* OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employees salary. Visit the for more information.
Deferred Compensation
* The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the for more information.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
**Qualifications**
Completion of undergraduate core program in business administration, management science or public administration; 2 years training or 2 years experience in supervisory, administrative &/or managerial position.
-Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 2 years training or 2 years experience in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
-Or 4 years training or 4 years experience in business administration management science or public administration.
-Or 1 year experience as Program Administrator 1, 63122.
-Or equivalent of Minimum Class Qualifications For Employment noted above
**MAJOR WORKER CHARACTERISTICS**
Knowledge of Ohio Lottery Commission & Office of Executive rules, regulations, policies & procedures*; Sports Gaming rules, regulations, policies & procedures*; Ohio Lottery Commission Customer Service Standards*; Business administration, management science or public administration; Public relations; Training and development; Ohio Casino Control Commission licensing rules, regulations, policies & procedures*; Sports Gaming equipment*; Word processing, spreadsheet & database software packages; Lottery specific software applications required for Sports Gaming*. Skilled in Operation of personal computer. Ability to Gather, collate & classify information about data, people or things; Define problems, collect data, establish facts & draw valid conclusions; Deliver speeches before government officials & general public; Write letters, papers & reports; Handle sensitive telephone & face-to-face inquiries & contacts with general public.
**(*)-DEVELOPED AFTER EMPLOYMENT**
**SUPPLEMENTAL INFORMATION**
EXTERNAL APPLICANTS INVITED
UNUSUAL WORKING CONDITIONS: In-state travel likely.
NOTE:
You are required to submit your resume as an attachment with your online employment application.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Start date immediately.
This position is non-exempt (eligible for overtime) from the Fair Labor Standards Act.
The applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. If an interview is offered, supporting documentation/paperwork (e.g., college transcripts, DD Form 214 for veterans, copy of pertinent license or certifications, etc.) will be required at the time of the interview.
New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.
Internal and external applicants please submit ADM-4268 (Civil Service Application) to the Ohio Lottery, Office of Human Resources, no later than 11:59PM of the posting deadline date listed. Applications received after 11:59PM on the designated deadline date will not be considered. Applications must be submitted online at Paper applications will not be accepted or considered. All questions concerning employment opportunities with the Ohio Lottery should be directed to the Ohio Lottery, Office of Human Resources at ...@lottery.ohio.gov. You may also call the TDD number at 1-800-###-#### (toll free). The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orient