Seminole Hard Rock Hotel & Casino
Location: Atlantic City,NJ, USA
Date: 2024-12-17T23:35:23Z
Job Description:
OverviewIt is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience.Responsibilities* Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible* Maintain a professional and positive attitude at all times* Maintain complete knowledge of the menu offerings* Escort guest to their table* Monitor the seated guests and respond to guest needs* Communicate clearly over the radio to management and other host to ensure that the restaurant operates efficiently* Thank guests with genuine appreciation and provide a fond farewell* Answer restaurant telephone courteously and efficiently* Speak to guests and co-workers using clear, appropriate and professional language* Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings* Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.* Maintain cleanliness of work areas throughout the shift* Notify management of maintenance repair issues* Complete any additional reasonable requests by managementQualifications* Minimum six (6) months of related experience required* Able to work a varied work schedule to include nights, weekends, and holidays.* Must have excellent communication skills.* Be flexible and adaptable to change.#indeedAC
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