Massanutten ResortJob SummaryResponsible for providing excellent customer service to guests including greeting guests and providing them seating, silverware, and menus. Also responsible maintaining supply of clean menus and rolled silverware, answering phones and providing information about the resort and surrounding areas. Must be able to upholding company safety and sanitation policies.RequiredExcellent customer service skills and phone etiquette Excellent communication skills Must be at least 16PreferredPrevious restaurant experienceBasic computer and tablet skillsTypical ScheduleDays:Schedule varies including mornings, evenings, weekends, and holidaysHours:Varied hours depending on hours of operations and business demandsCore Responsibilities
- Greet and seat guests in a pleasant and timely manner
- Maintain organized and steady flow of guest distribution using established floor plan provided by management
- Complete assigned tasks including wrapping silverware, cleaning windows, cleaning floors and carpets, filling and stocking condiments
- Answer phones and answer general guest questions
- Maintain a clean and organized service and work area
- Other duties as assigned by management
For more information, contact us at 540-###-#### or ...@massresort.com.