Host / Hostess
- Greets every guest as they enter the establishment with a genuine and positive reception.
- Helps to determine guests needs and gathers all necessary information to assist the guest
- Seats the guest and supplies with materials such as menus, silverware, and feature information
- Maintains accurate and unbiased rotation of guests and tables throughout the restaurants sections
- When necessary manages guest cue when on a wait and quotes times
- Receives all phone calls and either answers guests questions or transfers accordingly
- Says goodbye to every guest as they leave the building, inviting them back in the future
- Maintains presentation and cleanliness of entry way and public areas
- Prepares before, during and after shift with various side works.
- Adheres to sanitation, safety, and alcohol policies put forth by management and the state
Skills & Requirements Qualifications