Job Opportunity: Host Location: San Francisco, CA Pay: $18.67 per hour plus tips About Us: At Chotto Matte, we're not just about food but about crafting unforgettable experiences. Our Nikkei cuisine is served in a dynamic, contemporary setting that resonates with modern sensibilities. We're passionate about people and unwavering in our commitment to quality. Our journey is only beginning as we continue to expand globally, with upcoming openings in Riyadh, Dubai, Georgia, and Manchester!
Role Overview: As the Host of Chotto Matte, you're not just the first and last point of contact for our guests; you embody our commitment to exceptional service. You'll warmly welcome guests, manage reservations with finesse, and ensure seamless coordination between departments. Your dedication to upholding the highest service, safety, and hygiene standards will ensure that every guest experience is nothing short of extraordinary.
Key Responsibilities: - Extend a warm welcome to guests and adeptly manage reservations across various platforms.
- Maintain a demeanor of professionalism and excellence in service delivery.
- Collaborate closely with other departments to optimize operational efficiency.
- Uphold our company's exacting standards of service quality and presentation.
- Ensure prompt and smooth handling of last-minute reservation changes.
- Champion health, sanitation, and food safety protocols at all times.
- Proactively identify and address potential hazards.
- Maintain impeccable personal hygiene, adhere to uniform standards, and exemplify conduct expectations.
- Assist in the setup and execution of service and special events as needed.
- Embrace ongoing learning and development opportunities to enhance skills and contribute to departmental goals.
- Actively participate in problem resolution.
Physical Demands: - Ability to move with agility, stand for extended periods, and bend as necessary.
- Occasional lifting and/or moving of items up to 15 lbs.
Preferred Qualifications: - Minimum of 1 year of reception/host experience in the hospitality industry.
- Exceptional command of the English language (both written and spoken).
- A naturally friendly and positive demeanor coupled with solid communication skills.
- Self-motivated with a dedication to personal and professional growth.
- Proficient in computer usage.
- Flexible, enthusiastic, and confident in handling diverse situations.
- Effective problem-solving and organizational abilities.
What We Offer: - Competitive salary reflecting your invaluable contribution.
- Fast-track career progression opportunities supported by comprehensive training.
- Enjoy a 50% discount at all Chotto Matte restaurants when dining with us.
- Recognize and reward outstanding performance with our staff recognition program and incentives.
- Comprehensive benefits package including medical insurance, pet insurance, and commuter benefits.
- Access to an irrevocable Health Reimbursement Arrangement (HRA).
- A 401(k) plan featuring a 50% matching contribution.
Join Us: Suppose you are passionate about culinary excellence and committed to delivering exceptional guest experiences. In that case, we invite you to embark on this exciting journey with us at Chotto Matte. This is more than just a job; it's an opportunity to be part of something special. Chotto Matte is an Equal Opportunity Employer (EOE) committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected category under applicable law. We are dedicated to providing a work environment that values and respects individuals of all backgrounds. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.