Host/Hostess
: Job Details :

Description: General Responsibilities • Greet every person who walks through the door promptly with a warm friendly welcome and smile. • Seat each guest at an appropriate size table and be sure each filled seat has the appropriate setting of 1 silverware wrap and 1 plate. • Remove extra settings if the seat is not being used and return them to there appropriate place at the server station. • Promptly and politely answer each phone call. • Take carry out orders as needed, ensure all appropriate questions are asked and promptly deliver the order to the bar. • Properly manage reservations for the dining room. • When applicable manage waitlist and properly use pagers. • Appropriately address each situation presented to you by supplying the answer or by directing the customer to a person who can supply the answer. • Recognize and thank every customer as they leave the restaurant. Requirements: Qualifications / Job Requirements: • Customer service background or experience working with the public. • Be able to working in a standing position for long periods. • Be able to communicate clearly and effectively in the predominant language(s) of our guests. • Must have exceptional grooming habits and knowledge of the proper etiquette and service standards. • Must be self motivated and able to work without supervision. • Must be able to take direction and be willing to learn. • Must adhere to dress and grooming standards.