Four Seasons Hotels
Location: Nevis,MN, USA
Date: 2024-12-17T23:37:14Z
Job Description:
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Infinite perfect places in one perfect paradise. The modern embodiment of the spirit and soul of the Caribbean, this beachfront oasis is everything you could need in a luxury getaway. A place where smiles greet you as you step off the boat, where the crest of the sun over Nevis Peak sparkles on the waters of two oceans that meet but never cross, Nevis is a captivating combination of adventure, serenity and recreation that just waits for your discover.Join Our TeamHost/HostessAbout the roleThe Host/Hostess is responsible for creating a warm and welcoming atmosphere for all guests. This role involves greeting guests, managing reservations, seating guests, and providing excellent customer service.What you'll do:* Greet guests promptly and courteously upon arrival.* Answer guest questions and concerns in a professional and helpful manner.* Maintain a positive and friendly demeanor, even during peak hours.* Assist with guest seating, ensuring efficient table turnover.* Manage reservations using the restaurant's reservation system.* Confirm reservations and update the system as needed.* Handle waitlists and communicate wait times to guests accurately.* Assist with maintaining a clean and organized front-of-house area.* Assist with cleaning and resetting tables.* Assist with other tasks as assigned by management.What you'll bring:* Strong interpersonal and communication skills* Ability to multitask and prioritize tasks* Excellent organizational skills* Basic math skills* Ability to work in a fast-paced environment* Positive and outgoing personality* Previous experience in a restaurant or hospitality setting preferred, but not requiredPhysical Requirements:* Ability to stand for extended periodsKey Competencies:Consistently demonstrates the following employee behaviours to:* Start with The Heart by being caring and compassionate, aware and present and recognizing confidently* Elevate Your Craft by constantly learning, delivering with passion and being a brave problem solver* Be You by being genuinely yourself, honest and reliable and a committed team playerWhat we offer:* Competitive Salary, wages, and a comprehensive benefits package* Excellent Training and Development opportunities* Complimentary Accommodation at other Four Seasons Hotels and Resorts* Complimentary Dry Cleaning for Employee Uniforms* Complimentary Employee MealsSchedule and Hours:Full Availability - Weekday/ Weekends/ Holidays/All applicants must hold valid Work Authorization for St. Kitts & Nevis
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