Job Overview: As the host/hostess of the restaurant is one of the most important positions. You are the first smile a guest sees walking in the front door. Make every guest feel welcome &l as they walk through the door Responsibilities and Duties:
- Welcome guests as they arrive
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort guests to assigned dining or bar areas
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers' queries
- Assist wait staff as needed