Location: Burma IncPosition: HostSalary: $18.67 + Tips (Hourly) At Burma Food Group, it's more than just a “job” and we are more than just a “company.” We are a small but mighty group of individuals passionate about food, life, people, and culture. We are strong believers that food should be more than just fuel, it should be celebrated, act as a source of discovery, connection, and feed a sense of adventure. Burma Food Group is the company behind Burma Superstar, Burma Love, and Burma Bites restaurants in the San Francisco Bay Area. What started out as a single restaurant with a vision to bring Burmese cuisine to the world, has quickly turned into a family of restaurants, a non-profit organization, as well as a retail line, and this is just the beginning. Together we are on a mission to bridge cultures through food, and we want YOU to join us on our mission! Be a part of our story, what do you say? Position Summary This job is more than just a Host It is an opportunity to act as a brand ambassador for bridging cultures through food.Take our patrons on a culinary adventure through education, quality customer service, and making sure they have a positive experience at our restaurant! We are counting on you to be an extension of our brand. Job Responsibilities:
- Start off the guest experience by warmly welcoming guests in a timely, friendly and professional manner. Thank guests on their way out to complete the guest experience
- Strategically seat parties to manage the flow of the restaurant, balancing walk-in customers, delivery and phone orders as necessary
- Educate, interact and connect with our guests through the food, ingredients and culture
- Set the ambiance (music, lights, cleanliness, etc) of the dining room for an enjoyable and memorable guest experience
- Be personable, always greet patrons, engage with a positive attitude and make an effort to remember regulars
- Be a team player, and work together with your team to foster a healthy and warm atmosphere
- Promptly address customer service issues and refer customers to management when necessary
- Support and assist with bussing and resetting tables
- Other duties as assigned
Qualifications:
- Team Player + Positive Attitude
- Strong customer service skills
- Excellent verbal communication and positive interpersonal skills required
- 6+ months experience as a Host
- Service experience in a fast-paced environment
- Able to acquire a California Food Handler's, Sexual Harassment Certification & Responsible Beverage Service Certification (before or within 2 weeks of hiring)
- Bilingual is a plus
A few reasons why you'll love your job:
- Opportunity to be part of a growing and passionate company and team
- Unique opportunity to bridge cultures through food
- Competitive salary
- Benefits: medical, dental, vision, 401K, life insurance
- Meals provided
- Employee Referral Program
- Employee Recognition Program
Equal employment opportunities (EEO): Burma Food Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, Burma Food Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.