In order to be considered for this role, after clicking Apply Now above and being redirected, you must fully complete the application process on the follow-up screen.OverviewWe are seeking a dynamic and dedicated hosts to join our team. The ideal candidate will have a passion for hospitality and a knack for delivering top-notch service in a fast-paced, event-driven environment. As a host you will play a crucial role in ensuring that our guests have a memorable and enjoyable experience.This role will pay an hourly rate between $18.Benefits for PT roles: 401(k) savings plan and 401(k) matching.EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.Responsibilities
- Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat Guests in either the bar or dining area, depending on their preference
- Inform Guest who will be serving them to ensure a smooth handoff to the service staff
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of Guests into the Dining and Bar areas and provide accurate wait times to incoming Guests if appropriate
- Tend to special Guest needs and requests
- Observant to Guests' needs throughout the dining experience to ensure they receive high-quality service (e.g., noticing a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
- Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies
- Help dining room staff by setting and clearing tables, replenishing water, and serving beverages
- Issue dining charges by verifying orders, calculating taxes, and totaling bills for to-go orders
- Receive payments by validating credit charges, approving checks, accepting currency, and calculating and issuing change for ToGo orders
- Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
- Contribute to team effort by accomplishing related results as needed
Qualifications
- High school diploma or GED
- Prior customer service experience in the hospitality industry
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
- Skillful communicator
- Adaptability
- Good time management skills