SREE Hotels is seeking an experienced, hands-on-leader to fill the
Catering Manager position at our
Embassy Suites by Hilton property located minutes from
Charlotte airport.As the
Catering Manager, you will enjoy professional training & development, responsive corporate support, competitive pay, and an excellent benefits package that includes fully-paid health insurance after 3 years' of service, dental & vision insurance and a matching 401k.
About the HotelThe Embassy Suites by Hilton is a 274 room, all suites hotel. The hotel is conveniently located just off I-77 and only 10 minutes from the Charlotte Douglas International Airport. The hotel has 12,528 sq. ft. of total event space with 9 event rooms and on-site catering available.
About SREE HotelsAs one of the fastest-growing property management groups in the Southeast, SREE Hotels LLC offers our associates unparalleled opportunities for advancement in the Hospitality Industry. The Company currently owns and operates 24 brand name hotels in popular markets like Charlotte, Raleigh, Columbia, Charleston, Cincinnati and Myrtle Beach and we are expanding. Our portfolio includes well-respected brands like Marriott, Hilton, & IHG. Our Corporate Office is conveniently located in the beautiful Ballantyne area of Charlotte, NC with easy access to major highways and airports making travel a breeze.For more information, visit our website at www.sree.com
PRIMARY PURPOSE: Responsible for generating top line catering revenue to meet or exceed budget expectations.
RESPONSIBILITIES- Responsible for selling and servicing events both social and corporate as well as generate catering revenue
- Achieve person and hotel goals
- Follow up on leads
- Qualify all leads and inquires as well as prospect new catering business using a wide variety of methods including phone calls, outside sales calls, internet prospecting.
- Follow Up on all inquiries
- Develop, implement and catering action plan
- Negotiate services and prices to maximize revenue and profitability
- Responsible for menu planning, agenda setting, and hotel meeting service
- Finalize and detail catering plans for groups contracted by assigned Sales Manager.
- Review contracts and facilitating commutation before, during and post event with hotel staff.
- Conduct site tours
- Maintain Strong customer relations
- Assist with developing and maintaining the business/marketing plan with Sales Team, Marketing Director, Corporate Director of Sales and General Manager
- Participate in joint sales calls with the Sales Team and General Manager
- Establish and maintain close contact with Top and Target accounts through phone calls, appointments, tours, written correspondence and entertainment. Assess future and current needs of the client
- Assist with rate and services decisions
- Attend weekly sales and BEO meetings
- Complete weekly and monthly sales call reports and submit to General Manager, Corporate Director of Sales and Vice-President of Operations and Sales
- Build and maintain rapport with competitor hotels, lead sources, clients and local community
- Maintain accurate sales database and files, and trace system on top and target accounts
- Responsible for knowing hotel emergency procedures
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Maintain brand standards
QUALIFICATIONS- Direct catering sales experience (2-3 years minimum)
- College degree and/or equivalent sales experience required
- Delphi experience is preferred
- Excellent guest relations skills
- Fluent in basic computer skills to include Word and Excel in business format
- Fluent in electronic communications (email)
- Excellent verbal and written communication skills
- Ability to work as team player with all levels of hotel staff
- Valid Driver's License
JOB SETTING AND PHYSICAL DEMANDSEmployees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, talk to customers on the phone, and offer excellent customer service when dealing with customers or prospective clients. Employees must also be able to walk and stand for long periods of time. The Catering Sales Manager must be able to quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.
DisclaimerThis job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.