Hotel Front Desk Clerk
: Job Details :

TMC Transportation is the nation's largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you're seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Offers:

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) Plan
• Employee Ownership - ESOP!

TMC Transportation has an immediate full-time opening for a Front Desk Clerk working out at our Baymont Inn and Suites Hotel in Des Moines, Iowa.

Wednesday-Sunday 4pm-12am

PRIMARY FUNCTION:The primary function of a Front Desk Clerk is to perform customer service and attend to guests at the front desk of the hotel.

DUTIES AND RESPONSIBILITIES:

• Check guests in and out of rooms using computer.
• Be able to take guest reservations by phone or in person.
• Operate hotel switchboard in order to transfer guest calls and record and make guest wake up calls.
• Responsible for balancing cash drawer and shift deposit.
• Oversee the gift shop and complete transactions related to the gift shop while on duty.
• Maintain files and complete paperwork related to the front desk.
• Have knowledge of and use proper procedures for any safety and/or security issues that occur during shift.
• Ability to operate laundry equipment to wash, dry, fold and store laundry.
• Deliver rollaways, cribs and additional guest supplies if requested.
• Keep all work areas and lobby clean and orderly.
• Other duties may be assigned.