Hotel Front Desk Night Auditor
: Job Details :

Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Responsibilities •Ensure all guests feel they are having an exceptional experience at the property •Complete additional bookkeeping, administrative, and accounting procedures as requested •Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management •Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required •Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications •Must be computer proficient; experience with accounting or reservation software is a bonus •Requires a flexible schedule that allows for overnight shift hours •Experience in the hospitality industry or guest services is preferred, but not required •Outstanding communication skills and excellent customer service skills are required •Some college is preferred but a high school diploma or equivalent is required